Error Al-Kholood Medical Company - AlHaj claim-response

All traces
Trace
10859993-90d9-4aa7-ab92-36aafa13f7e9
Started
2026-10-31 13:19:23.575 +03:00
Branch
Al-Kholood Medical Company - AlHaj (9)
Mode
Middleware
Service URL
https://nphies.careofme.net/api/v1/nphies/send
HTTP
200 in 1548 ms
Bundle / Request
5d974b29-0129-4a78-8f3a-35c3f3b75c5e / 597189
Parsed items
0
Total duration
1551 ms
Error
Cannot open database "NitcoSysLog" requested by the login. The login failed. Login failed for user 'NitcoWebcenter'.
Open raw Download 5,152 characters
{
  "resourceType": "Bundle",
  "id": "5d974b29-0129-4a78-8f3a-35c3f3b75c5e",
  "meta": {
    "profile": [
      "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/bundle|1.0.0"
    ]
  },
  "type": "message",
  "timestamp": "2026-10-31T13:19:23.57\u002B03:00",
  "entry": [
    {
      "fullUrl": "urn:uuid:8e9723d4-3e8b-4c15-9501-eca84efd2799",
      "resource": {
        "resourceType": "MessageHeader",
        "id": "8e9723d4-3e8b-4c15-9501-eca84efd2799",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/message-header|1.0.0"
          ]
        },
        "eventCoding": {
          "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
          "code": "poll-request"
        },
        "destination": [
          {
            "endpoint": "http://nphies.sa",
            "receiver": {
              "type": "Organization",
              "identifier": {
                "system": "http://nphies.sa/license/nphies",
                "value": "NPHIES"
              }
            }
          }
        ],
        "sender": {
          "type": "Organization",
          "identifier": {
            "system": "http://nphies.sa/license/provider-license",
            "value": "10000300062591"
          }
        },
        "source": {
          "endpoint": "http://nphies.sa/license/provider-license/10000300062591"
        },
        "focus": [
          {
            "reference": "http://www.ALKholood.com/Task/597189"
          }
        ]
      }
    },
    {
      "fullUrl": "http://www.ALKholood.com/Task/597189",
      "resource": {
        "resourceType": "Task",
        "id": "597189",
        "meta": {
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          ]
        },
        "identifier": [
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            "system": "http://www.ALKholood.com/Task",
            "value": "PlReq_920261031131923"
          }
        ],
        "status": "requested",
        "intent": "order",
        "priority": "stat",
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          "coding": [
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              "code": "poll"
            }
          ]
        },
        "authoredOn": "2026-09-30",
        "lastModified": "2026-10-31",
        "requester": {
          "reference": "Organization/9"
        },
        "owner": {
          "identifier": {
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            "value": "NPHIES"
          }
        },
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                {
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                  "code": "include-message-type"
                }
              ]
            },
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          },
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                  "code": "period"
                }
              ]
            },
            "valuePeriod": {
              "start": "2026-09-30T00:00:00.000\u002B03:00",
              "end": "2026-10-31T23:59:59.999\u002B03:00"
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        "meta": {
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        },
        "extension": [
          {
            "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-provider-type",
            "valueCodeableConcept": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/provider-type",
                  "code": "5",
                  "display": "Clinic"
                }
              ]
            }
          }
        ],
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          {
            "use": "official",
            "system": "http://nphies.sa/license/provider-license",
            "value": "10000300062591"
          }
        ],
        "active": true,
        "type": [
          {
            "coding": [
              {
                "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                "code": "prov"
              }
            ]
          }
        ],
        "name": "Al-Kholood Medical Company - AlHaj"
      }
    }
  ]
}

The middleware wrapper exactly as posted. MessageBody is elided because it is only base64 of the FHIR bundle on the Request tab.

Open raw Download 271 characters
{
  "Credentials": {
    "user": "TEMP-NNIC-PROV",
    "password": "TEMP-NNIC-PROV",
    "providerno": "10000300062591"
  },
  "MessageBody": "\u003Cbase64 of the FHIR bundle omitted \u2014 3840 chars\u003E",
  "BundleID": "5d974b29-0129-4a78-8f3a-35c3f3b75c5e"
}
Open raw Download 359,173 characters
{
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  "meta": {
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  },
  "type": "message",
  "timestamp": "2026-10-31T13:19:24.893\u002B03:00",
  "entry": [
    {
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              "system": "http://nphies.sa/terminology/CodeSystem/meta-tags",
              "code": "queued-messages"
            }
          ]
        },
        "eventCoding": {
          "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
          "code": "poll-response"
        },
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            "endpoint": "http://nphies.sa/license/provider-license/10000300062591",
            "receiver": {
              "type": "Organization",
              "identifier": {
                "system": "http://nphies.sa/license/provider-license",
                "value": "10000300062591"
              }
            }
          }
        ],
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          "type": "Organization",
          "identifier": {
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        "source": {
          "endpoint": "http://nphies.sa/"
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        "response": {
          "identifier": "8e9723d4-3e8b-4c15-9501-eca84efd2799",
          "code": "ok"
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      }
    },
    {
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              "display": "NPHIES generated"
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          {
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            "value": "471"
          }
        ],
        "status": "completed",
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        "requester": {
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        },
        "input": [
          {
            "type": {
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            },
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          },
          {
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                {
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        "type": "message",
        "timestamp": "2026-10-20T11:55:12.301\u002B03:00",
        "entry": [
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              "outcome": "complete",
              "disposition": "-",
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}

No stored-procedure executions recorded

Either the poll failed before reaching the database, or SQL capture is switched off in the Diagnostics configuration section.