Error Al-Kholood Medical Company - AlHaj claim-response

All traces
Trace
1b953b36-b524-4d35-9f48-eca6ad2c74b6
Started
2026-10-30 17:48:50.122 +03:00
Branch
Al-Kholood Medical Company - AlHaj (9)
Mode
Middleware
Service URL
https://nphies.careofme.net/api/v1/nphies/send
HTTP
200 in 1210 ms
Bundle / Request
da83b447-3ed2-4c96-8e06-ffacd68e3778 / 454585
Parsed items
0
Total duration
1213 ms
Error
Cannot open database "NitcoSysLog" requested by the login. The login failed. Login failed for user 'NitcoWebcenter'.
Open raw Download 5,152 characters
{
  "resourceType": "Bundle",
  "id": "da83b447-3ed2-4c96-8e06-ffacd68e3778",
  "meta": {
    "profile": [
      "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/bundle|1.0.0"
    ]
  },
  "type": "message",
  "timestamp": "2026-10-30T17:48:50.12\u002B03:00",
  "entry": [
    {
      "fullUrl": "urn:uuid:9e9f62d7-f318-425b-b8fb-060feaed6162",
      "resource": {
        "resourceType": "MessageHeader",
        "id": "9e9f62d7-f318-425b-b8fb-060feaed6162",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/message-header|1.0.0"
          ]
        },
        "eventCoding": {
          "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
          "code": "poll-request"
        },
        "destination": [
          {
            "endpoint": "http://nphies.sa",
            "receiver": {
              "type": "Organization",
              "identifier": {
                "system": "http://nphies.sa/license/nphies",
                "value": "NPHIES"
              }
            }
          }
        ],
        "sender": {
          "type": "Organization",
          "identifier": {
            "system": "http://nphies.sa/license/provider-license",
            "value": "10000300062591"
          }
        },
        "source": {
          "endpoint": "http://nphies.sa/license/provider-license/10000300062591"
        },
        "focus": [
          {
            "reference": "http://www.ALKholood.com/Task/454585"
          }
        ]
      }
    },
    {
      "fullUrl": "http://www.ALKholood.com/Task/454585",
      "resource": {
        "resourceType": "Task",
        "id": "454585",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/task|1.0.0"
          ]
        },
        "identifier": [
          {
            "use": "official",
            "system": "http://www.ALKholood.com/Task",
            "value": "PlReq_920261030174850"
          }
        ],
        "status": "requested",
        "intent": "order",
        "priority": "stat",
        "code": {
          "coding": [
            {
              "system": "http://nphies.sa/terminology/CodeSystem/task-code",
              "code": "poll"
            }
          ]
        },
        "authoredOn": "2026-09-30",
        "lastModified": "2026-10-30",
        "requester": {
          "reference": "Organization/9"
        },
        "owner": {
          "identifier": {
            "system": "http://nphies.sa/license/nphies",
            "value": "NPHIES"
          }
        },
        "input": [
          {
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "include-message-type"
                }
              ]
            },
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          },
          {
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "period"
                }
              ]
            },
            "valuePeriod": {
              "start": "2026-09-30T00:00:00.000\u002B03:00",
              "end": "2026-10-30T23:59:59.999\u002B03:00"
            }
          },
          {
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                }
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        ]
      }
    },
    {
      "fullUrl": "http://www.ALKholood.com/Organization/9",
      "resource": {
        "resourceType": "Organization",
        "id": "9",
        "meta": {
          "profile": [
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          ]
        },
        "extension": [
          {
            "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-provider-type",
            "valueCodeableConcept": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/provider-type",
                  "code": "5",
                  "display": "Clinic"
                }
              ]
            }
          }
        ],
        "identifier": [
          {
            "use": "official",
            "system": "http://nphies.sa/license/provider-license",
            "value": "10000300062591"
          }
        ],
        "active": true,
        "type": [
          {
            "coding": [
              {
                "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                "code": "prov"
              }
            ]
          }
        ],
        "name": "Al-Kholood Medical Company - AlHaj"
      }
    }
  ]
}

The middleware wrapper exactly as posted. MessageBody is elided because it is only base64 of the FHIR bundle on the Request tab.

Open raw Download 271 characters
{
  "Credentials": {
    "user": "TEMP-NNIC-PROV",
    "password": "TEMP-NNIC-PROV",
    "providerno": "10000300062591"
  },
  "MessageBody": "\u003Cbase64 of the FHIR bundle omitted \u2014 3840 chars\u003E",
  "BundleID": "da83b447-3ed2-4c96-8e06-ffacd68e3778"
}
Open raw Download 353,759 characters
{
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  "id": "a8ffff97-05d0-4aaa-8556-ede9a851ba34",
  "meta": {
    "profile": [
      "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/bundle|1.0.0"
    ]
  },
  "type": "message",
  "timestamp": "2026-10-30T17:48:51.073\u002B03:00",
  "entry": [
    {
      "fullUrl": "http://nphies.sa/MessageHeader/28f7f250-4a39-4e30-8763-7558a310c91b",
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        "meta": {
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              "system": "http://nphies.sa/terminology/CodeSystem/meta-tags",
              "code": "queued-messages"
            }
          ]
        },
        "eventCoding": {
          "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
          "code": "poll-response"
        },
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          {
            "endpoint": "http://nphies.sa/license/provider-license/10000300062591",
            "receiver": {
              "type": "Organization",
              "identifier": {
                "system": "http://nphies.sa/license/provider-license",
                "value": "10000300062591"
              }
            }
          }
        ],
        "sender": {
          "type": "Organization",
          "identifier": {
            "system": "http://nphies.sa/license/nphies",
            "value": "NPHIES"
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        },
        "source": {
          "endpoint": "http://nphies.sa/"
        },
        "response": {
          "identifier": "9e9f62d7-f318-425b-b8fb-060feaed6162",
          "code": "ok"
        }
      }
    },
    {
      "fullUrl": "http://nphies.sa/Task/d0b26254-c926-4892-a945-122d8db7c680",
      "resource": {
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        "id": "d0b26254-c926-4892-a945-122d8db7c680",
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          "tag": [
            {
              "code": "NPHIES generated",
              "display": "NPHIES generated"
            }
          ]
        },
        "identifier": [
          {
            "system": "http://www.ALKholood.com/Task",
            "value": "449"
          }
        ],
        "status": "completed",
        "intent": "order",
        "priority": "stat",
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        "lastModified": "2026-10-30",
        "requester": {
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        "owner": {
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            "value": "NPHIES"
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        },
        "input": [
          {
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "include-message-type"
                }
              ]
            },
            "valueCode": "claim-response"
          },
          {
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "period"
                }
              ]
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            "valuePeriod": {
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                "valueDateTime": "2026-10-20T08:53:33.499\u002B00:00"
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              }
            ],
            "type": {
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        },
        "type": "message",
        "timestamp": "2026-10-20T11:53:32.988\u002B03:00",
        "entry": [
          {
            "fullUrl": "https://tawuniya.com.sa/MessageHeader/f50978c6-b33c-49f9-993e-74c9e5c00c2a",
            "resource": {
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              },
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                "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
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              },
              "destination": [
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                  "receiver": {
                    "type": "Organization",
                    "identifier": {
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                      "value": "10000300062591"
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              ],
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                "identifier": {
                  "system": "http://nphies.sa/license/payer-license",
                  "value": "7000911508"
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              },
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                "identifier": "623e775c-ab1f-44c5-a060-8752d2572640",
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                  "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-adjudication-outcome",
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                    "code": "op"
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              },
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              "patient": {
                "reference": "https://tawuniya.com.sa/Patient/b0425afd-9525-403e-b0d7-e0c100b1ae79"
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              "insurer": {
                "reference": "https://tawuniya.com.sa/Organization/b9a3ea82-c8bb-4451-bee2-a8872d7edecd"
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              },
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                  "value": "14259532260917"
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              },
              "outcome": "complete",
              "disposition": "-",
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                      "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-adjudication-outcome",
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                            "system": "http://nphies.sa/terminology/CodeSystem/adjudication-outcome",
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                    },
                    {
                      "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-patientInvoice",
                      "valueIdentifier": {
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                    }
                  ],
                  "itemSequence": 1,
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                    {
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                    {
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                      },
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                    },
                    {
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                    {
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                    "afzl",
                    "SAAED",
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                }
              ],
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                  {
                    "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-ksa-administrative-gender",
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                    }
                  ]
                }
              ],
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          },
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              },
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              ],
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              ],
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          },
          {
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              },
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  ]
}

No stored-procedure executions recorded

Either the poll failed before reaching the database, or SQL capture is switched off in the Diagnostics configuration section.