Error Al-Kholood Medical Company - AlHaj claim-response

All traces
Trace
1cdb056e-a136-4cdd-907d-a75caea06dfb
Started
2026-10-31 15:30:21.522 +03:00
Branch
Al-Kholood Medical Company - AlHaj (9)
Mode
Middleware
Service URL
https://nphies.careofme.net/api/v1/nphies/send
HTTP
200 in 2102 ms
Bundle / Request
5e9cb1a3-4dc4-4c8c-b16f-87ce61540251 / 215038
Parsed items
0
Total duration
2119 ms
Error
Cannot open database "NitcoSysLog" requested by the login. The login failed. Login failed for user 'NitcoWebcenter'.
Open raw Download 5,152 characters
{
  "resourceType": "Bundle",
  "id": "5e9cb1a3-4dc4-4c8c-b16f-87ce61540251",
  "meta": {
    "profile": [
      "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/bundle|1.0.0"
    ]
  },
  "type": "message",
  "timestamp": "2026-10-31T15:30:21.52\u002B03:00",
  "entry": [
    {
      "fullUrl": "urn:uuid:60160be2-c336-4bbc-823f-c2b476fd017a",
      "resource": {
        "resourceType": "MessageHeader",
        "id": "60160be2-c336-4bbc-823f-c2b476fd017a",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/message-header|1.0.0"
          ]
        },
        "eventCoding": {
          "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
          "code": "poll-request"
        },
        "destination": [
          {
            "endpoint": "http://nphies.sa",
            "receiver": {
              "type": "Organization",
              "identifier": {
                "system": "http://nphies.sa/license/nphies",
                "value": "NPHIES"
              }
            }
          }
        ],
        "sender": {
          "type": "Organization",
          "identifier": {
            "system": "http://nphies.sa/license/provider-license",
            "value": "10000300062591"
          }
        },
        "source": {
          "endpoint": "http://nphies.sa/license/provider-license/10000300062591"
        },
        "focus": [
          {
            "reference": "http://www.ALKholood.com/Task/215038"
          }
        ]
      }
    },
    {
      "fullUrl": "http://www.ALKholood.com/Task/215038",
      "resource": {
        "resourceType": "Task",
        "id": "215038",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/task|1.0.0"
          ]
        },
        "identifier": [
          {
            "use": "official",
            "system": "http://www.ALKholood.com/Task",
            "value": "PlReq_920261031153021"
          }
        ],
        "status": "requested",
        "intent": "order",
        "priority": "stat",
        "code": {
          "coding": [
            {
              "system": "http://nphies.sa/terminology/CodeSystem/task-code",
              "code": "poll"
            }
          ]
        },
        "authoredOn": "2026-09-30",
        "lastModified": "2026-10-31",
        "requester": {
          "reference": "Organization/9"
        },
        "owner": {
          "identifier": {
            "system": "http://nphies.sa/license/nphies",
            "value": "NPHIES"
          }
        },
        "input": [
          {
            "type": {
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                {
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                  "code": "include-message-type"
                }
              ]
            },
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          },
          {
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              "coding": [
                {
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                  "code": "period"
                }
              ]
            },
            "valuePeriod": {
              "start": "2026-09-30T00:00:00.000\u002B03:00",
              "end": "2026-10-31T23:59:59.999\u002B03:00"
            }
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        ]
      }
    },
    {
      "fullUrl": "http://www.ALKholood.com/Organization/9",
      "resource": {
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        "id": "9",
        "meta": {
          "profile": [
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          ]
        },
        "extension": [
          {
            "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-provider-type",
            "valueCodeableConcept": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/provider-type",
                  "code": "5",
                  "display": "Clinic"
                }
              ]
            }
          }
        ],
        "identifier": [
          {
            "use": "official",
            "system": "http://nphies.sa/license/provider-license",
            "value": "10000300062591"
          }
        ],
        "active": true,
        "type": [
          {
            "coding": [
              {
                "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                "code": "prov"
              }
            ]
          }
        ],
        "name": "Al-Kholood Medical Company - AlHaj"
      }
    }
  ]
}

The middleware wrapper exactly as posted. MessageBody is elided because it is only base64 of the FHIR bundle on the Request tab.

Open raw Download 271 characters
{
  "Credentials": {
    "user": "TEMP-NNIC-PROV",
    "password": "TEMP-NNIC-PROV",
    "providerno": "10000300062591"
  },
  "MessageBody": "\u003Cbase64 of the FHIR bundle omitted \u2014 3840 chars\u003E",
  "BundleID": "5e9cb1a3-4dc4-4c8c-b16f-87ce61540251"
}
Open raw Download 351,233 characters
{
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  "meta": {
    "profile": [
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  },
  "type": "message",
  "timestamp": "2026-10-31T15:30:23.318\u002B03:00",
  "entry": [
    {
      "fullUrl": "http://nphies.sa/MessageHeader/110f658f-63cf-4afa-bdd5-47f429f49ae2",
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          "tag": [
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              "system": "http://nphies.sa/terminology/CodeSystem/meta-tags",
              "code": "queued-messages"
            }
          ]
        },
        "eventCoding": {
          "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
          "code": "poll-response"
        },
        "destination": [
          {
            "endpoint": "http://nphies.sa/license/provider-license/10000300062591",
            "receiver": {
              "type": "Organization",
              "identifier": {
                "system": "http://nphies.sa/license/provider-license",
                "value": "10000300062591"
              }
            }
          }
        ],
        "sender": {
          "type": "Organization",
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            "system": "http://nphies.sa/license/nphies",
            "value": "NPHIES"
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        },
        "source": {
          "endpoint": "http://nphies.sa/"
        },
        "response": {
          "identifier": "60160be2-c336-4bbc-823f-c2b476fd017a",
          "code": "ok"
        }
      }
    },
    {
      "fullUrl": "http://nphies.sa/Task/b18cb10e-8859-4838-afc4-f84f324df7b7",
      "resource": {
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        "id": "b18cb10e-8859-4838-afc4-f84f324df7b7",
        "meta": {
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            {
              "code": "NPHIES generated",
              "display": "NPHIES generated"
            }
          ]
        },
        "identifier": [
          {
            "system": "http://www.ALKholood.com/Task",
            "value": "518"
          }
        ],
        "status": "completed",
        "intent": "order",
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        "lastModified": "2026-10-31",
        "requester": {
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            "value": "NPHIES"
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        },
        "input": [
          {
            "type": {
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                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "include-message-type"
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              ]
            },
            "valueCode": "claim-response"
          },
          {
            "type": {
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                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
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        "type": "message",
        "timestamp": "2026-10-20T11:57:06.474\u002B03:00",
        "entry": [
          {
            "fullUrl": "https://tawuniya.com.sa/MessageHeader/7b5b7bc2-593f-4890-b2b0-11e62c7f7c07",
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                "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
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                    "identifier": {
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              ],
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                  "system": "http://nphies.sa/license/payer-license",
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                {
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              "outcome": "complete",
              "disposition": "-",
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                    {
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              ],
              "active": true,
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                {
                  "coding": [
                    {
                      "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                      "code": "prov"
                    }
                  ]
                }
              ],
              "name": "Al-Kholood Medical Company - AlHaj"
            }
          },
          {
            "fullUrl": "https://tawuniya.com.sa/Organization/ba405b8a-75ce-42ed-af48-b3e97217be83",
            "resource": {
              "resourceType": "Organization",
              "id": "ba405b8a-75ce-42ed-af48-b3e97217be83",
              "meta": {
                "profile": [
                  "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/insurer-organization|1.0.0"
                ]
              },
              "identifier": [
                {
                  "system": "http://nphies.sa/license/payer-license",
                  "value": "7000911508"
                }
              ],
              "active": true,
              "type": [
                {
                  "coding": [
                    {
                      "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                      "code": "ins"
                    }
                  ]
                }
              ],
              "name": "The Cooperative Company for Cooperative Insurance"
            }
          },
          {
            "fullUrl": "https://tawuniya.com.sa/Coverage/067b69a8-713b-420b-a710-c8705dc20b2c",
            "resource": {
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                  "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/coverage|1.0.0"
                ]
              },
              "identifier": [
                {
                  "system": "https://tawuniya.com.sa/memberid",
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                }
              ],
              "status": "active",
              "type": {
                "coding": [
                  {
                    "system": "http://nphies.sa/terminology/CodeSystem/coverage-type",
                    "code": "EHCPOL"
                  }
                ]
              },
              "policyHolder": {
                "reference": "https://tawuniya.com.sa/Organization/fcacd523-116b-451c-b023-8add01c3383b"
              },
              "subscriber": {
                "reference": "https://tawuniya.com.sa/Patient/ef821efb-8512-415c-a1c3-a58116f22762"
              },
              "beneficiary": {
                "reference": "https://tawuniya.com.sa/Patient/439f7e8b-587f-4847-aa41-92039262e215"
              },
              "relationship": {
                "coding": [
                  {
                    "system": "http://terminology.hl7.org/CodeSystem/subscriber-relationship",
                    "code": "self",
                    "display": "self"
                  }
                ]
              },
              "payor": [
                {
                  "reference": "https://tawuniya.com.sa/Organization/ba405b8a-75ce-42ed-af48-b3e97217be83"
                }
              ],
              "class": [
                {
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                      {
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                        "code": "plan"
                      }
                    ]
                  },
                  "value": "54775772",
                  "name": "ETIHAD ETISALAT COMPANY MOBILY"
                }
              ]
            }
          },
          {
            "fullUrl": "https://tawuniya.com.sa/Organization/fcacd523-116b-451c-b023-8add01c3383b",
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              "meta": {
                "profile": [
                  "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/policyholder-organization|1.0.0"
                ]
              },
              "active": true,
              "name": "Policy Holder"
            }
          },
          {
            "fullUrl": "https://tawuniya.com.sa/Patient/ef821efb-8512-415c-a1c3-a58116f22762",
            "resource": {
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                ]
              },
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                      {
                        "system": "https://nphies.sa/terminology/CodeSystem/nationality",
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                    ]
                  }
                },
                {
                  "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-patient-religion",
                  "valueCodeableConcept": {
                    "coding": [
                      {
                        "system": "http://nphies.sa/terminology/CodeSystem/religion",
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                    ]
                  }
                },
                {
                  "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-occupation",
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                    "coding": [
                      {
                        "system": "http://nphies.sa/terminology/CodeSystem/occupation",
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                    ]
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                }
              ],
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                    ]
                  },
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              ],
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                    "AGWAAN",
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              ],
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                {
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    },
    {
      "fullUrl": "http://www.ALKholood.com/Organization/9",
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        "resourceType": "Organization",
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        },
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          {
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                {
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        ],
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                "code": "prov"
              }
            ]
          }
        ],
        "name": "Al-Kholood Medical Company - AlHaj"
      }
    }
  ]
}

No stored-procedure executions recorded

Either the poll failed before reaching the database, or SQL capture is switched off in the Diagnostics configuration section.