Error Al-Kholood Medical Company - AlHaj claim-response

All traces
Trace
263e0e17-39bf-496a-b293-d78c44806a85
Started
2026-10-26 09:30:04.141 +03:00
Branch
Al-Kholood Medical Company - AlHaj (9)
Mode
Middleware
Service URL
https://nphies.careofme.net/api/v1/nphies/send
HTTP
200 in 5597 ms
Bundle / Request
3566f3f3-2e0e-47cf-acef-2998823edcfb / 368225
Parsed items
0
Total duration
15619 ms
Error
Cannot open database "NitcoSysLog" requested by the login. The login failed. Login failed for user 'NitcoWebcenter'.
Open raw Download 5,152 characters
{
  "resourceType": "Bundle",
  "id": "3566f3f3-2e0e-47cf-acef-2998823edcfb",
  "meta": {
    "profile": [
      "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/bundle|1.0.0"
    ]
  },
  "type": "message",
  "timestamp": "2026-10-26T09:30:04.14\u002B03:00",
  "entry": [
    {
      "fullUrl": "urn:uuid:468ee393-0e7e-4808-b17a-06ce1cd6f406",
      "resource": {
        "resourceType": "MessageHeader",
        "id": "468ee393-0e7e-4808-b17a-06ce1cd6f406",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/message-header|1.0.0"
          ]
        },
        "eventCoding": {
          "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
          "code": "poll-request"
        },
        "destination": [
          {
            "endpoint": "http://nphies.sa",
            "receiver": {
              "type": "Organization",
              "identifier": {
                "system": "http://nphies.sa/license/nphies",
                "value": "NPHIES"
              }
            }
          }
        ],
        "sender": {
          "type": "Organization",
          "identifier": {
            "system": "http://nphies.sa/license/provider-license",
            "value": "10000300062591"
          }
        },
        "source": {
          "endpoint": "http://nphies.sa/license/provider-license/10000300062591"
        },
        "focus": [
          {
            "reference": "http://www.ALKholood.com/Task/368225"
          }
        ]
      }
    },
    {
      "fullUrl": "http://www.ALKholood.com/Task/368225",
      "resource": {
        "resourceType": "Task",
        "id": "368225",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/task|1.0.0"
          ]
        },
        "identifier": [
          {
            "use": "official",
            "system": "http://www.ALKholood.com/Task",
            "value": "PlReq_920261026093004"
          }
        ],
        "status": "requested",
        "intent": "order",
        "priority": "stat",
        "code": {
          "coding": [
            {
              "system": "http://nphies.sa/terminology/CodeSystem/task-code",
              "code": "poll"
            }
          ]
        },
        "authoredOn": "2026-09-26",
        "lastModified": "2026-10-26",
        "requester": {
          "reference": "Organization/9"
        },
        "owner": {
          "identifier": {
            "system": "http://nphies.sa/license/nphies",
            "value": "NPHIES"
          }
        },
        "input": [
          {
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "include-message-type"
                }
              ]
            },
            "valueCode": "claim-response"
          },
          {
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "period"
                }
              ]
            },
            "valuePeriod": {
              "start": "2026-09-26T00:00:00.000\u002B03:00",
              "end": "2026-10-26T23:59:59.999\u002B03:00"
            }
          },
          {
            "type": {
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                  "code": "count"
                }
              ]
            },
            "valuePositiveInt": 10
          }
        ]
      }
    },
    {
      "fullUrl": "http://www.ALKholood.com/Organization/9",
      "resource": {
        "resourceType": "Organization",
        "id": "9",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/provider-organization|1.0.0"
          ]
        },
        "extension": [
          {
            "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-provider-type",
            "valueCodeableConcept": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/provider-type",
                  "code": "5",
                  "display": "Clinic"
                }
              ]
            }
          }
        ],
        "identifier": [
          {
            "use": "official",
            "system": "http://nphies.sa/license/provider-license",
            "value": "10000300062591"
          }
        ],
        "active": true,
        "type": [
          {
            "coding": [
              {
                "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                "code": "prov"
              }
            ]
          }
        ],
        "name": "Al-Kholood Medical Company - AlHaj"
      }
    }
  ]
}

The middleware wrapper exactly as posted. MessageBody is elided because it is only base64 of the FHIR bundle on the Request tab.

Open raw Download 271 characters
{
  "Credentials": {
    "user": "TEMP-NNIC-PROV",
    "password": "TEMP-NNIC-PROV",
    "providerno": "10000300062591"
  },
  "MessageBody": "\u003Cbase64 of the FHIR bundle omitted \u2014 3840 chars\u003E",
  "BundleID": "3566f3f3-2e0e-47cf-acef-2998823edcfb"
}
Open raw Download 357,215 characters
{
  "resourceType": "Bundle",
  "id": "6ff0a9c9-2e65-4b3e-97d9-53a59df3cebf",
  "meta": {
    "profile": [
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    ]
  },
  "type": "message",
  "timestamp": "2026-10-26T09:30:03.818\u002B03:00",
  "entry": [
    {
      "fullUrl": "http://nphies.sa/MessageHeader/07ef780a-1404-448a-9b35-56741d5b5b09",
      "resource": {
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        "id": "07ef780a-1404-448a-9b35-56741d5b5b09",
        "meta": {
          "profile": [
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          ],
          "tag": [
            {
              "system": "http://nphies.sa/terminology/CodeSystem/meta-tags",
              "code": "queued-messages"
            }
          ]
        },
        "eventCoding": {
          "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
          "code": "poll-response"
        },
        "destination": [
          {
            "endpoint": "http://nphies.sa/license/provider-license/10000300062591",
            "receiver": {
              "type": "Organization",
              "identifier": {
                "system": "http://nphies.sa/license/provider-license",
                "value": "10000300062591"
              }
            }
          }
        ],
        "sender": {
          "type": "Organization",
          "identifier": {
            "system": "http://nphies.sa/license/nphies",
            "value": "NPHIES"
          }
        },
        "source": {
          "endpoint": "http://nphies.sa/"
        },
        "response": {
          "identifier": "468ee393-0e7e-4808-b17a-06ce1cd6f406",
          "code": "ok"
        }
      }
    },
    {
      "fullUrl": "http://nphies.sa/Task/ec9bcd36-1f2d-4d56-939d-c9fb328d6f6c",
      "resource": {
        "resourceType": "Task",
        "id": "ec9bcd36-1f2d-4d56-939d-c9fb328d6f6c",
        "meta": {
          "profile": [
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          ],
          "tag": [
            {
              "code": "NPHIES generated",
              "display": "NPHIES generated"
            }
          ]
        },
        "identifier": [
          {
            "system": "http://www.ALKholood.com/Task",
            "value": "891"
          }
        ],
        "status": "completed",
        "intent": "order",
        "priority": "stat",
        "code": {
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            {
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            }
          ]
        },
        "authoredOn": "2026-09-26",
        "lastModified": "2026-10-26",
        "requester": {
          "reference": "Organization/9"
        },
        "owner": {
          "identifier": {
            "system": "http://nphies.sa/license/nphies",
            "value": "NPHIES"
          }
        },
        "input": [
          {
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "include-message-type"
                }
              ]
            },
            "valueCode": "claim-response"
          },
          {
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "period"
                }
              ]
            },
            "valuePeriod": {
              "start": "2026-09-26T00:00:00.000\u002B03:00",
              "end": "2026-10-26T23:59:59.999\u002B03:00"
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          },
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                  "code": "count"
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              ]
            },
            "valuePositiveInt": 10
          }
        ],
        "output": [
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              {
                "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-timestamp",
                "valueDateTime": "2026-10-20T08:47:20.041\u002B00:00"
              }
            ],
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                {
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                "valueDateTime": "2026-10-20T08:47:20.485\u002B00:00"
              }
            ],
            "type": {
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                {
                  "system": "http://nphies.sa/terminology/ValueSet/task-output-type",
                  "code": "response"
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        },
        "type": "message",
        "timestamp": "2026-10-20T11:47:18.000\u002B03:00",
        "entry": [
          {
            "fullUrl": "https://tawuniya.com.sa/MessageHeader/bc068955-984c-4b16-a2e2-d429c86b5a85",
            "resource": {
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              "eventCoding": {
                "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
                "code": "claim-response"
              },
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                {
                  "endpoint": "http://www.ALKholood.com",
                  "receiver": {
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                    "identifier": {
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                      "value": "10000300062591"
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                }
              ],
              "sender": {
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                "identifier": {
                  "system": "http://nphies.sa/license/payer-license",
                  "value": "7000911508"
                }
              },
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              "response": {
                "identifier": "dfbc7d9d-2e90-427f-8d43-e1f8ff9b19d2",
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          },
          {
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              "extension": [
                {
                  "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-adjudication-outcome",
                  "valueCodeableConcept": {
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                      {
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                {
                  "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-adjudication-reissue",
                  "valueCodeableConcept": {
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                {
                  "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-batch-identifier",
                  "valueIdentifier": {
                    "system": "http://www.ALKholood.com/episode",
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              "identifier": [
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                  "value": "1b95d55f-f393-4a94-b361-48afd60fa2c4"
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              ],
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                ]
              },
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                  {
                    "system": "http://nphies.sa/terminology/CodeSystem/claim-subtype",
                    "code": "op"
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                ]
              },
              "use": "claim",
              "patient": {
                "reference": "https://tawuniya.com.sa/Patient/a57d3713-2712-4c25-88cb-69eff9213db1"
              },
              "created": "2026-10-20",
              "insurer": {
                "reference": "https://tawuniya.com.sa/Organization/0b187b11-3a25-451e-9a0e-65603b18348a"
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              },
              "request": {
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                  "value": "17171796260922"
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              },
              "outcome": "complete",
              "disposition": "-",
              "item": [
                {
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                      "valueCodeableConcept": {
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                            "system": "http://nphies.sa/terminology/CodeSystem/adjudication-outcome",
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                      }
                    },
                    {
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                      "valueIdentifier": {
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                      }
                    }
                  ],
                  "itemSequence": 1,
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                        "currency": "SAR"
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                    },
                    {
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                        "currency": "SAR"
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                    },
                    {
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                            "system": "http://terminology.hl7.org/CodeSystem/adjudication",
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                        ]
                      },
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                        "currency": "SAR"
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                    },
                    {
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                    {
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  ]
}

No stored-procedure executions recorded

Either the poll failed before reaching the database, or SQL capture is switched off in the Diagnostics configuration section.