Error Al-Kholood Medical Company - AlHaj claim-response

All traces
Trace
531b2c42-4471-42f0-86bf-c5068d537a73
Started
2026-10-31 16:12:19.719 +03:00
Branch
Al-Kholood Medical Company - AlHaj (9)
Mode
Middleware
Service URL
https://nphies.careofme.net/api/v1/nphies/send
HTTP
200 in 2089 ms
Bundle / Request
0e8ed8d4-ff53-49da-a61f-392e47dc7afe / 724459
Parsed items
0
Total duration
2091 ms
Error
Cannot open database "NitcoSysLog" requested by the login. The login failed. Login failed for user 'NitcoWebcenter'.
Open raw Download 5,152 characters
{
  "resourceType": "Bundle",
  "id": "0e8ed8d4-ff53-49da-a61f-392e47dc7afe",
  "meta": {
    "profile": [
      "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/bundle|1.0.0"
    ]
  },
  "type": "message",
  "timestamp": "2026-10-31T16:12:19.71\u002B03:00",
  "entry": [
    {
      "fullUrl": "urn:uuid:86708f43-2289-43de-b937-77c0420cb925",
      "resource": {
        "resourceType": "MessageHeader",
        "id": "86708f43-2289-43de-b937-77c0420cb925",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/message-header|1.0.0"
          ]
        },
        "eventCoding": {
          "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
          "code": "poll-request"
        },
        "destination": [
          {
            "endpoint": "http://nphies.sa",
            "receiver": {
              "type": "Organization",
              "identifier": {
                "system": "http://nphies.sa/license/nphies",
                "value": "NPHIES"
              }
            }
          }
        ],
        "sender": {
          "type": "Organization",
          "identifier": {
            "system": "http://nphies.sa/license/provider-license",
            "value": "10000300062591"
          }
        },
        "source": {
          "endpoint": "http://nphies.sa/license/provider-license/10000300062591"
        },
        "focus": [
          {
            "reference": "http://www.ALKholood.com/Task/724459"
          }
        ]
      }
    },
    {
      "fullUrl": "http://www.ALKholood.com/Task/724459",
      "resource": {
        "resourceType": "Task",
        "id": "724459",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/task|1.0.0"
          ]
        },
        "identifier": [
          {
            "use": "official",
            "system": "http://www.ALKholood.com/Task",
            "value": "PlReq_920261031161219"
          }
        ],
        "status": "requested",
        "intent": "order",
        "priority": "stat",
        "code": {
          "coding": [
            {
              "system": "http://nphies.sa/terminology/CodeSystem/task-code",
              "code": "poll"
            }
          ]
        },
        "authoredOn": "2026-09-30",
        "lastModified": "2026-10-31",
        "requester": {
          "reference": "Organization/9"
        },
        "owner": {
          "identifier": {
            "system": "http://nphies.sa/license/nphies",
            "value": "NPHIES"
          }
        },
        "input": [
          {
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "include-message-type"
                }
              ]
            },
            "valueCode": "claim-response"
          },
          {
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "period"
                }
              ]
            },
            "valuePeriod": {
              "start": "2026-09-30T00:00:00.000\u002B03:00",
              "end": "2026-10-31T23:59:59.999\u002B03:00"
            }
          },
          {
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                  "code": "count"
                }
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            "valuePositiveInt": 10
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        ]
      }
    },
    {
      "fullUrl": "http://www.ALKholood.com/Organization/9",
      "resource": {
        "resourceType": "Organization",
        "id": "9",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/provider-organization|1.0.0"
          ]
        },
        "extension": [
          {
            "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-provider-type",
            "valueCodeableConcept": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/provider-type",
                  "code": "5",
                  "display": "Clinic"
                }
              ]
            }
          }
        ],
        "identifier": [
          {
            "use": "official",
            "system": "http://nphies.sa/license/provider-license",
            "value": "10000300062591"
          }
        ],
        "active": true,
        "type": [
          {
            "coding": [
              {
                "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                "code": "prov"
              }
            ]
          }
        ],
        "name": "Al-Kholood Medical Company - AlHaj"
      }
    }
  ]
}

The middleware wrapper exactly as posted. MessageBody is elided because it is only base64 of the FHIR bundle on the Request tab.

Open raw Download 271 characters
{
  "Credentials": {
    "user": "TEMP-NNIC-PROV",
    "password": "TEMP-NNIC-PROV",
    "providerno": "10000300062591"
  },
  "MessageBody": "\u003Cbase64 of the FHIR bundle omitted \u2014 3840 chars\u003E",
  "BundleID": "0e8ed8d4-ff53-49da-a61f-392e47dc7afe"
}
Open raw Download 257,383 characters
{
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  "id": "6f117cae-b6ae-4468-9930-40fed391850b",
  "meta": {
    "profile": [
      "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/bundle|1.0.0"
    ]
  },
  "type": "message",
  "timestamp": "2026-10-31T16:12:21.405\u002B03:00",
  "entry": [
    {
      "fullUrl": "http://nphies.sa/MessageHeader/1d4c36d9-25ff-4227-a3a9-3bf2d864d7dd",
      "resource": {
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        "id": "1d4c36d9-25ff-4227-a3a9-3bf2d864d7dd",
        "meta": {
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          ],
          "tag": [
            {
              "system": "http://nphies.sa/terminology/CodeSystem/meta-tags",
              "code": "queued-messages"
            }
          ]
        },
        "eventCoding": {
          "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
          "code": "poll-response"
        },
        "destination": [
          {
            "endpoint": "http://nphies.sa/license/provider-license/10000300062591",
            "receiver": {
              "type": "Organization",
              "identifier": {
                "system": "http://nphies.sa/license/provider-license",
                "value": "10000300062591"
              }
            }
          }
        ],
        "sender": {
          "type": "Organization",
          "identifier": {
            "system": "http://nphies.sa/license/nphies",
            "value": "NPHIES"
          }
        },
        "source": {
          "endpoint": "http://nphies.sa/"
        },
        "response": {
          "identifier": "86708f43-2289-43de-b937-77c0420cb925",
          "code": "ok"
        }
      }
    },
    {
      "fullUrl": "http://nphies.sa/Task/0fce5adf-991d-40dd-a4dc-e60dbe8d823f",
      "resource": {
        "resourceType": "Task",
        "id": "0fce5adf-991d-40dd-a4dc-e60dbe8d823f",
        "meta": {
          "profile": [
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          "tag": [
            {
              "code": "NPHIES generated",
              "display": "NPHIES generated"
            }
          ]
        },
        "identifier": [
          {
            "system": "http://www.ALKholood.com/Task",
            "value": "366"
          }
        ],
        "status": "completed",
        "intent": "order",
        "priority": "stat",
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        "authoredOn": "2026-09-30",
        "lastModified": "2026-10-31",
        "requester": {
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        },
        "owner": {
          "identifier": {
            "system": "http://nphies.sa/license/nphies",
            "value": "NPHIES"
          }
        },
        "input": [
          {
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "include-message-type"
                }
              ]
            },
            "valueCode": "claim-response"
          },
          {
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "period"
                }
              ]
            },
            "valuePeriod": {
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            "valuePositiveInt": 10
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                "valueDateTime": "2026-10-22T02:56:37.406\u002B00:00"
              }
            ],
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            "type": {
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        },
        "type": "message",
        "timestamp": "2026-10-21T22:49:32.112\u002B03:00",
        "entry": [
          {
            "fullUrl": "http://Medgulf.com.sa/MessageHeader/822b977f-1bfb-4169-9b18-027680722798",
            "resource": {
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              "id": "822b977f-1bfb-4169-9b18-027680722798",
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              },
              "eventCoding": {
                "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
                "code": "claim-response"
              },
              "destination": [
                {
                  "endpoint": "http://www.ALKholood.com",
                  "receiver": {
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                    "identifier": {
                      "system": "http://nphies.sa/license/provider-license",
                      "value": "10000300062591"
                    }
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              ],
              "sender": {
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                "identifier": {
                  "system": "http://nphies.sa/license/payer-license",
                  "value": "7001548317"
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              },
              "source": {
                "endpoint": "http://nphies.sa/license/payer-license/7001548317"
              },
              "response": {
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          },
          {
            "fullUrl": "http://Medgulf.com.sa/ClaimResponse/5226799260903",
            "resource": {
              "resourceType": "ClaimResponse",
              "id": "5226799260903",
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                  "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-adjudication-outcome",
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                {
                  "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-adjudication-reissue",
                  "valueCodeableConcept": {
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                  "value": "ba447af6-b17b-bea0-f914-dab948b82083"
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                    "code": "op"
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              },
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              "patient": {
                "reference": "http://Medgulf.com.sa/Patient/818979"
              },
              "created": "2026-10-21",
              "insurer": {
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              },
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              },
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                "identifier": {
                  "system": "http://www.ALKholood.com/claim",
                  "value": "5226799260903"
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              },
              "outcome": "complete",
              "item": [
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                    {
                      "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-patientInvoice",
                      "valueIdentifier": {
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                      }
                    }
                  ],
                  "itemSequence": 1,
                  "adjudication": [
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                        ]
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                      "value": 1.0
                    },
                    {
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                        "currency": "SAR"
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                    },
                    {
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                      },
                      "amount": {
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                    },
                    {
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                        "coding": [
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                            "system": "http://terminology.hl7.org/CodeSystem/adjudication",
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                      },
                      "amount": {
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                        "currency": "SAR"
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                    },
                    {
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                            "system": "http://nphies.sa/terminology/CodeSystem/ksa-adjudication",
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                      },
                      "amount": {
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                    },
                    {
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                    },
                    {
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                  },
                  "amount": {
                    "value": 0.0,
                    "currency": "SAR"
                  }
                }
              ],
              "insurance": [
                {
                  "sequence": 1,
                  "focal": true,
                  "coverage": {
                    "reference": "http://Medgulf.com.sa/Coverage/107"
                  }
                }
              ]
            }
          },
          {
            "fullUrl": "http://Medgulf.com.sa/Coverage/107",
            "resource": {
              "resourceType": "Coverage",
              "id": "107",
              "meta": {
                "profile": [
                  "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/coverage|1.0.0"
                ]
              },
              "identifier": [
                {
                  "system": "http://www.ALKholood.com/memberid",
                  "value": "1407196"
                }
              ],
              "status": "active",
              "type": {
                "coding": [
                  {
                    "system": "http://nphies.sa/terminology/CodeSystem/coverage-type",
                    "code": "EHCPOL",
                    "display": "extended healthcare"
                  }
                ]
              },
              "policyHolder": {
                "reference": "http://Medgulf.com.sa/Organization/13"
              },
              "subscriber": {
                "reference": "http://Medgulf.com.sa/Patient/1033024"
              },
              "beneficiary": {
                "reference": "http://Medgulf.com.sa/Patient/1033024"
              },
              "relationship": {
                "coding": [
                  {
                    "system": "http://terminology.hl7.org/CodeSystem/subscriber-relationship",
                    "code": "self",
                    "display": "Self"
                  }
                ]
              },
              "payor": [
                {
                  "reference": "http://Medgulf.com.sa/Organization/10702"
                }
              ],
              "class": [
                {
                  "type": {
                    "coding": [
                      {
                        "system": "http://terminology.hl7.org/CodeSystem/coverage-class",
                        "code": "plan"
                      }
                    ]
                  },
                  "value": "GRH/22367668",
                  "name": "SAUDI ELECTRICITY COMPANY - SEC"
                }
              ]
            }
          },
          {
            "fullUrl": "http://Medgulf.com.sa/Patient/1033024",
            "resource": {
              "resourceType": "Patient",
              "id": "1033024",
              "meta": {
                "profile": [
                  "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/patient|1.0.0"
                ]
              },
              "extension": [
                {
                  "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-occupation",
                  "valueCodeableConcept": {
                    "coding": [
                      {
                        "system": "http://nphies.sa/terminology/CodeSystem/occupation",
                        "code": "others"
                      }
                    ]
                  }
                }
              ],
              "identifier": [
                {
                  "type": {
                    "coding": [
                      {
                        "system": "http://terminology.hl7.org/CodeSystem/v2-0203",
                        "code": "PRC",
                        "display": "iqama"
                      }
                    ]
                  },
                  "system": "http://nphies.sa/identifier/iqama",
                  "value": "2035684352"
                }
              ],
              "active": true,
              "name": [
                {
                  "use": "official",
                  "text": "fatemah  muhammad YUNUS",
                  "given": [
                    "fatemah",
                    "muhammad",
                    "YUNUS"
                  ]
                }
              ],
              "telecom": [
                {
                  "system": "phone",
                  "value": "0534467879"
                }
              ],
              "gender": "female",
              "_gender": {
                "extension": [
                  {
                    "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-ksa-administrative-gender",
                    "valueCodeableConcept": {
                      "coding": [
                        {
                          "system": "http://nphies.sa/terminology/CodeSystem/ksa-administrative-gender",
                          "code": "female",
                          "display": "female"
                        }
                      ]
                    }
                  }
                ]
              },
              "birthDate": "1985-09-15",
              "maritalStatus": {
                "coding": [
                  {
                    "system": "http://terminology.hl7.org/CodeSystem/v3-MaritalStatus",
                    "code": "M"
                  }
                ]
              }
            }
          },
          {
            "fullUrl": "http://Medgulf.com.sa/Organization/809",
            "resource": {
              "resourceType": "Organization",
              "id": "809",
              "meta": {
                "profile": [
                  "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/provider-organization|1.0.0"
                ]
              },
              "extension": [
                {
                  "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-provider-type",
                  "valueCodeableConcept": {
                    "coding": [
                      {
                        "system": "http://nphies.sa/terminology/CodeSystem/provider-type",
                        "code": "5",
                        "display": "Clinic"
                      }
                    ]
                  }
                }
              ],
              "identifier": [
                {
                  "system": "http://nphies.sa/license/provider-license",
                  "value": "10000300062591"
                }
              ],
              "active": true,
              "type": [
                {
                  "coding": [
                    {
                      "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                      "code": "prov"
                    }
                  ]
                }
              ],
              "name": "Al-Kholood Medical Company - AlHaj"
            }
          },
          {
            "fullUrl": "http://Medgulf.com.sa/Organization/10702",
            "resource": {
              "resourceType": "Organization",
              "id": "10702",
              "meta": {
                "profile": [
                  "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/insurer-organization|1.0.0"
                ]
              },
              "identifier": [
                {
                  "system": "http://nphies.sa/license/payer-license",
                  "value": "7001548317"
                }
              ],
              "active": true,
              "type": [
                {
                  "coding": [
                    {
                      "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                      "code": "ins"
                    }
                  ]
                }
              ],
              "name": "Medgulf Ins co."
            }
          },
          {
            "fullUrl": "http://Medgulf.com.sa/Organization/13",
            "resource": {
              "resourceType": "Organization",
              "id": "13",
              "meta": {
                "profile": [
                  "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/policyholder-organization|1.0.0"
                ]
              },
              "identifier": [
                {
                  "system": "http://nphies.sa/identifier/organization",
                  "value": "GRH/22367668"
                }
              ],
              "active": true,
              "name": "SAUDI ELECTRICITY COMPANY - SEC"
            }
          }
        ]
      }
    },
    {
      "fullUrl": "http://www.ALKholood.com/Organization/9",
      "resource": {
        "resourceType": "Organization",
        "id": "9",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/provider-organization|1.0.0"
          ]
        },
        "extension": [
          {
            "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-provider-type",
            "valueCodeableConcept": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/provider-type",
                  "code": "5",
                  "display": "Clinic"
                }
              ]
            }
          }
        ],
        "identifier": [
          {
            "use": "official",
            "system": "http://nphies.sa/license/provider-license",
            "value": "10000300062591"
          }
        ],
        "active": true,
        "type": [
          {
            "coding": [
              {
                "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                "code": "prov"
              }
            ]
          }
        ],
        "name": "Al-Kholood Medical Company - AlHaj"
      }
    }
  ]
}

No stored-procedure executions recorded

Either the poll failed before reaching the database, or SQL capture is switched off in the Diagnostics configuration section.