Error Al-Kholood Medical Company - AlHaj claim-response

All traces
Trace
56c4e957-918e-4efb-8a18-ceda0595a7fe
Started
2026-10-31 14:51:39.796 +03:00
Branch
Al-Kholood Medical Company - AlHaj (9)
Mode
Middleware
Service URL
https://nphies.careofme.net/api/v1/nphies/send
HTTP
200 in 1272 ms
Bundle / Request
79acb85c-6dbf-449f-8de4-8464c7be354a / 375675
Parsed items
0
Total duration
1274 ms
Error
Cannot open database "NitcoSysLog" requested by the login. The login failed. Login failed for user 'NitcoWebcenter'.
Open raw Download 5,152 characters
{
  "resourceType": "Bundle",
  "id": "79acb85c-6dbf-449f-8de4-8464c7be354a",
  "meta": {
    "profile": [
      "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/bundle|1.0.0"
    ]
  },
  "type": "message",
  "timestamp": "2026-10-31T14:51:39.79\u002B03:00",
  "entry": [
    {
      "fullUrl": "urn:uuid:10fdcc51-a0bd-4653-8003-ef4129f84528",
      "resource": {
        "resourceType": "MessageHeader",
        "id": "10fdcc51-a0bd-4653-8003-ef4129f84528",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/message-header|1.0.0"
          ]
        },
        "eventCoding": {
          "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
          "code": "poll-request"
        },
        "destination": [
          {
            "endpoint": "http://nphies.sa",
            "receiver": {
              "type": "Organization",
              "identifier": {
                "system": "http://nphies.sa/license/nphies",
                "value": "NPHIES"
              }
            }
          }
        ],
        "sender": {
          "type": "Organization",
          "identifier": {
            "system": "http://nphies.sa/license/provider-license",
            "value": "10000300062591"
          }
        },
        "source": {
          "endpoint": "http://nphies.sa/license/provider-license/10000300062591"
        },
        "focus": [
          {
            "reference": "http://www.ALKholood.com/Task/375675"
          }
        ]
      }
    },
    {
      "fullUrl": "http://www.ALKholood.com/Task/375675",
      "resource": {
        "resourceType": "Task",
        "id": "375675",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/task|1.0.0"
          ]
        },
        "identifier": [
          {
            "use": "official",
            "system": "http://www.ALKholood.com/Task",
            "value": "PlReq_920261031145139"
          }
        ],
        "status": "requested",
        "intent": "order",
        "priority": "stat",
        "code": {
          "coding": [
            {
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              "code": "poll"
            }
          ]
        },
        "authoredOn": "2026-09-30",
        "lastModified": "2026-10-31",
        "requester": {
          "reference": "Organization/9"
        },
        "owner": {
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            "value": "NPHIES"
          }
        },
        "input": [
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                {
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                  "code": "include-message-type"
                }
              ]
            },
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          },
          {
            "type": {
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                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "period"
                }
              ]
            },
            "valuePeriod": {
              "start": "2026-09-30T00:00:00.000\u002B03:00",
              "end": "2026-10-31T23:59:59.999\u002B03:00"
            }
          },
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      }
    },
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      "fullUrl": "http://www.ALKholood.com/Organization/9",
      "resource": {
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        "meta": {
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          ]
        },
        "extension": [
          {
            "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-provider-type",
            "valueCodeableConcept": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/provider-type",
                  "code": "5",
                  "display": "Clinic"
                }
              ]
            }
          }
        ],
        "identifier": [
          {
            "use": "official",
            "system": "http://nphies.sa/license/provider-license",
            "value": "10000300062591"
          }
        ],
        "active": true,
        "type": [
          {
            "coding": [
              {
                "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                "code": "prov"
              }
            ]
          }
        ],
        "name": "Al-Kholood Medical Company - AlHaj"
      }
    }
  ]
}

The middleware wrapper exactly as posted. MessageBody is elided because it is only base64 of the FHIR bundle on the Request tab.

Open raw Download 271 characters
{
  "Credentials": {
    "user": "TEMP-NNIC-PROV",
    "password": "TEMP-NNIC-PROV",
    "providerno": "10000300062591"
  },
  "MessageBody": "\u003Cbase64 of the FHIR bundle omitted \u2014 3840 chars\u003E",
  "BundleID": "79acb85c-6dbf-449f-8de4-8464c7be354a"
}
Open raw Download 311,679 characters
{
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  },
  "type": "message",
  "timestamp": "2026-10-31T14:51:40.808\u002B03:00",
  "entry": [
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              "system": "http://nphies.sa/terminology/CodeSystem/meta-tags",
              "code": "queued-messages"
            }
          ]
        },
        "eventCoding": {
          "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
          "code": "poll-response"
        },
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          {
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            "receiver": {
              "type": "Organization",
              "identifier": {
                "system": "http://nphies.sa/license/provider-license",
                "value": "10000300062591"
              }
            }
          }
        ],
        "sender": {
          "type": "Organization",
          "identifier": {
            "system": "http://nphies.sa/license/nphies",
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        "source": {
          "endpoint": "http://nphies.sa/"
        },
        "response": {
          "identifier": "10fdcc51-a0bd-4653-8003-ef4129f84528",
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    },
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              "display": "NPHIES generated"
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        },
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          }
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        "status": "completed",
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        "input": [
          {
            "type": {
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                {
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                  "code": "include-message-type"
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            },
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          },
          {
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                {
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        "type": "message",
        "timestamp": "2026-10-20T11:55:21.628\u002B03:00",
        "entry": [
          {
            "fullUrl": "https://tawuniya.com.sa/MessageHeader/700b917e-512e-4be8-adf8-dab29cd50392",
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                  "receiver": {
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              "outcome": "complete",
              "disposition": "-",
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              },
              "identifier": [
                {
                  "system": "http://nphies.sa/license/payer-license",
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              ],
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                {
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                      "code": "ins"
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                  ]
                }
              ],
              "name": "The Cooperative Company for Cooperative Insurance"
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          {
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              ],
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                  {
                    "system": "http://nphies.sa/terminology/CodeSystem/coverage-type",
                    "code": "EHCPOL"
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                ]
              },
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                "reference": "https://tawuniya.com.sa/Organization/223f383b-754b-40ae-96f0-dc04aa57be6a"
              },
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              },
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              },
              "relationship": {
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                  {
                    "system": "http://terminology.hl7.org/CodeSystem/subscriber-relationship",
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                    "display": "self"
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                ]
              },
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                {
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              ],
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                  },
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              },
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              "name": "Policy Holder"
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          },
          {
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  ]
}

No stored-procedure executions recorded

Either the poll failed before reaching the database, or SQL capture is switched off in the Diagnostics configuration section.