Error Al-Kholood Medical Company - AlHaj claim-response

All traces
Trace
5e4e0ea6-83d0-46b2-b83d-e3797509bca2
Started
2026-10-27 21:25:13.692 +03:00
Branch
Al-Kholood Medical Company - AlHaj (9)
Mode
Middleware
Service URL
https://nphies.careofme.net/api/v1/nphies/send
HTTP
200 in 1569 ms
Bundle / Request
c4b14f4e-ae69-4a6c-8e8e-72ca63e40235 / 195545
Parsed items
0
Total duration
1573 ms
Error
Cannot open database "NitcoSysLog" requested by the login. The login failed. Login failed for user 'NitcoWebcenter'.
Open raw Download 5,152 characters
{
  "resourceType": "Bundle",
  "id": "c4b14f4e-ae69-4a6c-8e8e-72ca63e40235",
  "meta": {
    "profile": [
      "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/bundle|1.0.0"
    ]
  },
  "type": "message",
  "timestamp": "2026-10-27T21:25:13.69\u002B03:00",
  "entry": [
    {
      "fullUrl": "urn:uuid:1ddea6b8-b44d-4fd9-88c3-bd8c07248689",
      "resource": {
        "resourceType": "MessageHeader",
        "id": "1ddea6b8-b44d-4fd9-88c3-bd8c07248689",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/message-header|1.0.0"
          ]
        },
        "eventCoding": {
          "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
          "code": "poll-request"
        },
        "destination": [
          {
            "endpoint": "http://nphies.sa",
            "receiver": {
              "type": "Organization",
              "identifier": {
                "system": "http://nphies.sa/license/nphies",
                "value": "NPHIES"
              }
            }
          }
        ],
        "sender": {
          "type": "Organization",
          "identifier": {
            "system": "http://nphies.sa/license/provider-license",
            "value": "10000300062591"
          }
        },
        "source": {
          "endpoint": "http://nphies.sa/license/provider-license/10000300062591"
        },
        "focus": [
          {
            "reference": "http://www.ALKholood.com/Task/195545"
          }
        ]
      }
    },
    {
      "fullUrl": "http://www.ALKholood.com/Task/195545",
      "resource": {
        "resourceType": "Task",
        "id": "195545",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/task|1.0.0"
          ]
        },
        "identifier": [
          {
            "use": "official",
            "system": "http://www.ALKholood.com/Task",
            "value": "PlReq_920261027212513"
          }
        ],
        "status": "requested",
        "intent": "order",
        "priority": "stat",
        "code": {
          "coding": [
            {
              "system": "http://nphies.sa/terminology/CodeSystem/task-code",
              "code": "poll"
            }
          ]
        },
        "authoredOn": "2026-09-27",
        "lastModified": "2026-10-27",
        "requester": {
          "reference": "Organization/9"
        },
        "owner": {
          "identifier": {
            "system": "http://nphies.sa/license/nphies",
            "value": "NPHIES"
          }
        },
        "input": [
          {
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                {
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                  "code": "include-message-type"
                }
              ]
            },
            "valueCode": "claim-response"
          },
          {
            "type": {
              "coding": [
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                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "period"
                }
              ]
            },
            "valuePeriod": {
              "start": "2026-09-27T00:00:00.000\u002B03:00",
              "end": "2026-10-27T23:59:59.999\u002B03:00"
            }
          },
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    },
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        "meta": {
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          ]
        },
        "extension": [
          {
            "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-provider-type",
            "valueCodeableConcept": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/provider-type",
                  "code": "5",
                  "display": "Clinic"
                }
              ]
            }
          }
        ],
        "identifier": [
          {
            "use": "official",
            "system": "http://nphies.sa/license/provider-license",
            "value": "10000300062591"
          }
        ],
        "active": true,
        "type": [
          {
            "coding": [
              {
                "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                "code": "prov"
              }
            ]
          }
        ],
        "name": "Al-Kholood Medical Company - AlHaj"
      }
    }
  ]
}

The middleware wrapper exactly as posted. MessageBody is elided because it is only base64 of the FHIR bundle on the Request tab.

Open raw Download 271 characters
{
  "Credentials": {
    "user": "TEMP-NNIC-PROV",
    "password": "TEMP-NNIC-PROV",
    "providerno": "10000300062591"
  },
  "MessageBody": "\u003Cbase64 of the FHIR bundle omitted \u2014 3840 chars\u003E",
  "BundleID": "c4b14f4e-ae69-4a6c-8e8e-72ca63e40235"
}
Open raw Download 389,382 characters
{
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  "id": "29e7432b-a9ae-47e9-98d9-57e4f511a3b6",
  "meta": {
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  },
  "type": "message",
  "timestamp": "2026-10-27T21:25:07.395\u002B03:00",
  "entry": [
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      "fullUrl": "http://nphies.sa/MessageHeader/b37d7fa7-b4c3-4c00-bbf5-db794748c346",
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              "system": "http://nphies.sa/terminology/CodeSystem/meta-tags",
              "code": "queued-messages"
            }
          ]
        },
        "eventCoding": {
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          "code": "poll-response"
        },
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          {
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            "receiver": {
              "type": "Organization",
              "identifier": {
                "system": "http://nphies.sa/license/provider-license",
                "value": "10000300062591"
              }
            }
          }
        ],
        "sender": {
          "type": "Organization",
          "identifier": {
            "system": "http://nphies.sa/license/nphies",
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        },
        "source": {
          "endpoint": "http://nphies.sa/"
        },
        "response": {
          "identifier": "1ddea6b8-b44d-4fd9-88c3-bd8c07248689",
          "code": "ok"
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      }
    },
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        "id": "0ed2ef5e-482c-427d-9d6c-7c44e1e65cdd",
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              "code": "NPHIES generated",
              "display": "NPHIES generated"
            }
          ]
        },
        "identifier": [
          {
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          }
        ],
        "status": "completed",
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        "requester": {
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          "identifier": {
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            "value": "NPHIES"
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        },
        "input": [
          {
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                  "code": "include-message-type"
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              ]
            },
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          },
          {
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        },
        "type": "message",
        "timestamp": "2026-10-20T11:52:06.545\u002B03:00",
        "entry": [
          {
            "fullUrl": "https://tawuniya.com.sa/MessageHeader/5779a360-6f7c-43cf-93be-a25932c3b30e",
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                "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
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                    "identifier": {
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              "sender": {
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                  "system": "http://nphies.sa/license/payer-license",
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              },
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                  "value": "98124168260902"
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              },
              "outcome": "complete",
              "disposition": "-",
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                  ],
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                        "currency": "SAR"
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                    },
                    {
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                    },
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                      {
                        "system": "http://nphies.sa/terminology/CodeSystem/provider-type",
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                        "display": "Clinic"
                      }
                    ]
                  }
                }
              ],
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                {
                  "system": "http://nphies.sa/license/provider-license",
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                }
              ],
              "active": true,
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                {
                  "coding": [
                    {
                      "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                      "code": "prov"
                    }
                  ]
                }
              ],
              "name": "Al-Kholood Medical Company - AlHaj"
            }
          },
          {
            "fullUrl": "https://tawuniya.com.sa/Organization/46026063-4cf5-450a-ab69-46584350f0bd",
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              "resourceType": "Organization",
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                "profile": [
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                ]
              },
              "identifier": [
                {
                  "system": "http://nphies.sa/license/payer-license",
                  "value": "7000911508"
                }
              ],
              "active": true,
              "type": [
                {
                  "coding": [
                    {
                      "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                      "code": "ins"
                    }
                  ]
                }
              ],
              "name": "The Cooperative Company for Cooperative Insurance"
            }
          },
          {
            "fullUrl": "https://tawuniya.com.sa/Coverage/9f7a3d6c-6493-4042-95c9-984244c7cf43",
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                ]
              },
              "identifier": [
                {
                  "system": "https://tawuniya.com.sa/memberid",
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                }
              ],
              "status": "active",
              "type": {
                "coding": [
                  {
                    "system": "http://nphies.sa/terminology/CodeSystem/coverage-type",
                    "code": "EHCPOL"
                  }
                ]
              },
              "policyHolder": {
                "reference": "https://tawuniya.com.sa/Organization/88ac4861-48e5-4b03-beda-b47bc997b970"
              },
              "subscriber": {
                "reference": "https://tawuniya.com.sa/Patient/6b24d905-e5e6-43d1-a770-7f56ad41c07a"
              },
              "beneficiary": {
                "reference": "https://tawuniya.com.sa/Patient/27aab4a5-f136-4f97-9bd1-264759f3727a"
              },
              "relationship": {
                "coding": [
                  {
                    "system": "http://terminology.hl7.org/CodeSystem/subscriber-relationship",
                    "code": "self",
                    "display": "self"
                  }
                ]
              },
              "payor": [
                {
                  "reference": "https://tawuniya.com.sa/Organization/46026063-4cf5-450a-ab69-46584350f0bd"
                }
              ],
              "class": [
                {
                  "type": {
                    "coding": [
                      {
                        "system": "http://terminology.hl7.org/CodeSystem/coverage-class",
                        "code": "plan"
                      }
                    ]
                  },
                  "value": "55001359",
                  "name": "Ruwais United Trading Company"
                }
              ]
            }
          },
          {
            "fullUrl": "https://tawuniya.com.sa/Organization/88ac4861-48e5-4b03-beda-b47bc997b970",
            "resource": {
              "resourceType": "Organization",
              "id": "88ac4861-48e5-4b03-beda-b47bc997b970",
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                "profile": [
                  "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/policyholder-organization|1.0.0"
                ]
              },
              "active": true,
              "name": "Policy Holder"
            }
          },
          {
            "fullUrl": "https://tawuniya.com.sa/Patient/6b24d905-e5e6-43d1-a770-7f56ad41c07a",
            "resource": {
              "resourceType": "Patient",
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                  "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/patient|1.0.0"
                ]
              },
              "extension": [
                {
                  "url": "https://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-nationality",
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                    "coding": [
                      {
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                      }
                    ]
                  }
                },
                {
                  "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-patient-religion",
                  "valueCodeableConcept": {
                    "coding": [
                      {
                        "system": "http://nphies.sa/terminology/CodeSystem/religion",
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                      }
                    ]
                  }
                },
                {
                  "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-occupation",
                  "valueCodeableConcept": {
                    "coding": [
                      {
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                    ]
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              ],
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                    ]
                  },
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              ],
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              "name": [
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                  "text": "NIMMAH AWADH SALEM \u0627\u0644\u0648\u0627\u062D\u062F\u064A",
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                    "SALEM",
                    "\u0627\u0644\u0648\u0627\u062D\u062F\u064A"
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    },
    {
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          {
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        ],
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                "code": "prov"
              }
            ]
          }
        ],
        "name": "Al-Kholood Medical Company - AlHaj"
      }
    }
  ]
}

No stored-procedure executions recorded

Either the poll failed before reaching the database, or SQL capture is switched off in the Diagnostics configuration section.