Error Al-Kholood Medical Company - AlHaj claim-response
All traces- Trace
- 7ec1f7ff-459f-46b3-a90f-3546bf41beca
- Started
- 2026-10-31 17:28:09.096 +03:00
- Branch
- Al-Kholood Medical Company - AlHaj (9)
- Mode
- Middleware
- Service URL
- https://nphies.careofme.net/api/v1/nphies/send
- HTTP
- 200 in 1773 ms
- Bundle / Request
- 3096144b-0df7-4d9a-8673-c8f93a494ac5 / 804578
- Parsed items
- 0
- Total duration
- 1776 ms
- Error
- Cannot open database "NitcoSysLog" requested by the login. The login failed. Login failed for user 'NitcoWebcenter'.
{
"resourceType": "Bundle",
"id": "3096144b-0df7-4d9a-8673-c8f93a494ac5",
"meta": {
"profile": [
"http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/bundle|1.0.0"
]
},
"type": "message",
"timestamp": "2026-10-31T17:28:09.09\u002B03:00",
"entry": [
{
"fullUrl": "urn:uuid:03e92a08-7d09-4b3c-b72a-7202fc64ee45",
"resource": {
"resourceType": "MessageHeader",
"id": "03e92a08-7d09-4b3c-b72a-7202fc64ee45",
"meta": {
"profile": [
"http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/message-header|1.0.0"
]
},
"eventCoding": {
"system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
"code": "poll-request"
},
"destination": [
{
"endpoint": "http://nphies.sa",
"receiver": {
"type": "Organization",
"identifier": {
"system": "http://nphies.sa/license/nphies",
"value": "NPHIES"
}
}
}
],
"sender": {
"type": "Organization",
"identifier": {
"system": "http://nphies.sa/license/provider-license",
"value": "10000300062591"
}
},
"source": {
"endpoint": "http://nphies.sa/license/provider-license/10000300062591"
},
"focus": [
{
"reference": "http://www.ALKholood.com/Task/804578"
}
]
}
},
{
"fullUrl": "http://www.ALKholood.com/Task/804578",
"resource": {
"resourceType": "Task",
"id": "804578",
"meta": {
"profile": [
"http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/task|1.0.0"
]
},
"identifier": [
{
"use": "official",
"system": "http://www.ALKholood.com/Task",
"value": "PlReq_920261031172809"
}
],
"status": "requested",
"intent": "order",
"priority": "stat",
"code": {
"coding": [
{
"system": "http://nphies.sa/terminology/CodeSystem/task-code",
"code": "poll"
}
]
},
"authoredOn": "2026-09-30",
"lastModified": "2026-10-31",
"requester": {
"reference": "Organization/9"
},
"owner": {
"identifier": {
"system": "http://nphies.sa/license/nphies",
"value": "NPHIES"
}
},
"input": [
{
"type": {
"coding": [
{
"system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
"code": "include-message-type"
}
]
},
"valueCode": "claim-response"
},
{
"type": {
"coding": [
{
"system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
"code": "period"
}
]
},
"valuePeriod": {
"start": "2026-09-30T00:00:00.000\u002B03:00",
"end": "2026-10-31T23:59:59.999\u002B03:00"
}
},
{
"type": {
"coding": [
{
"system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
"code": "count"
}
]
},
"valuePositiveInt": 10
}
]
}
},
{
"fullUrl": "http://www.ALKholood.com/Organization/9",
"resource": {
"resourceType": "Organization",
"id": "9",
"meta": {
"profile": [
"http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/provider-organization|1.0.0"
]
},
"extension": [
{
"url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-provider-type",
"valueCodeableConcept": {
"coding": [
{
"system": "http://nphies.sa/terminology/CodeSystem/provider-type",
"code": "5",
"display": "Clinic"
}
]
}
}
],
"identifier": [
{
"use": "official",
"system": "http://nphies.sa/license/provider-license",
"value": "10000300062591"
}
],
"active": true,
"type": [
{
"coding": [
{
"system": "http://nphies.sa/terminology/CodeSystem/organization-type",
"code": "prov"
}
]
}
],
"name": "Al-Kholood Medical Company - AlHaj"
}
}
]
}
The middleware wrapper exactly as posted. MessageBody is elided
because it is only base64 of the FHIR bundle on the Request tab.
{
"Credentials": {
"user": "TEMP-NNIC-PROV",
"password": "TEMP-NNIC-PROV",
"providerno": "10000300062591"
},
"MessageBody": "\u003Cbase64 of the FHIR bundle omitted \u2014 3840 chars\u003E",
"BundleID": "3096144b-0df7-4d9a-8673-c8f93a494ac5"
}
{
"resourceType": "Bundle",
"id": "8f9714c9-320c-4b00-a0bd-92198b36561e",
"meta": {
"profile": [
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]
},
"type": "message",
"timestamp": "2026-10-31T17:28:10.630\u002B03:00",
"entry": [
{
"fullUrl": "http://nphies.sa/MessageHeader/b8fc9408-f268-4a11-b93d-eb1b841863d4",
"resource": {
"resourceType": "MessageHeader",
"id": "b8fc9408-f268-4a11-b93d-eb1b841863d4",
"meta": {
"profile": [
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],
"tag": [
{
"system": "http://nphies.sa/terminology/CodeSystem/meta-tags",
"code": "queued-messages"
}
]
},
"eventCoding": {
"system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
"code": "poll-response"
},
"destination": [
{
"endpoint": "http://nphies.sa/license/provider-license/10000300062591",
"receiver": {
"type": "Organization",
"identifier": {
"system": "http://nphies.sa/license/provider-license",
"value": "10000300062591"
}
}
}
],
"sender": {
"type": "Organization",
"identifier": {
"system": "http://nphies.sa/license/nphies",
"value": "NPHIES"
}
},
"source": {
"endpoint": "http://nphies.sa/"
},
"response": {
"identifier": "03e92a08-7d09-4b3c-b72a-7202fc64ee45",
"code": "ok"
}
}
},
{
"fullUrl": "http://nphies.sa/Task/8bc195bb-654e-4953-aa5b-952ada916658",
"resource": {
"resourceType": "Task",
"id": "8bc195bb-654e-4953-aa5b-952ada916658",
"meta": {
"profile": [
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],
"tag": [
{
"code": "NPHIES generated",
"display": "NPHIES generated"
}
]
},
"identifier": [
{
"system": "http://www.ALKholood.com/Task",
"value": "991"
}
],
"status": "completed",
"intent": "order",
"priority": "stat",
"code": {
"coding": [
{
"system": "http://nphies.sa/terminology/CodeSystem/task-code",
"code": "poll"
}
]
},
"authoredOn": "2026-09-30",
"lastModified": "2026-10-31",
"requester": {
"reference": "Organization/9"
},
"owner": {
"identifier": {
"system": "http://nphies.sa/license/nphies",
"value": "NPHIES"
}
},
"input": [
{
"type": {
"coding": [
{
"system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
"code": "include-message-type"
}
]
},
"valueCode": "claim-response"
},
{
"type": {
"coding": [
{
"system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
"code": "period"
}
]
},
"valuePeriod": {
"start": "2026-09-30T00:00:00.000\u002B03:00",
"end": "2026-10-31T23:59:59.999\u002B03:00"
}
},
{
"type": {
"coding": [
{
"system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
"code": "count"
}
]
},
"valuePositiveInt": 10
}
],
"output": [
{
"extension": [
{
"url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-timestamp",
"valueDateTime": "2026-10-22T08:31:30.356\u002B00:00"
}
],
"type": {
"coding": [
{
"system": "http://nphies.sa/terminology/ValueSet/task-output-type",
"code": "response"
}
]
},
"valueReference": {
"reference": "http://nphies.sa/Bundle/aceb2ad3-dd57-31c8-b67b-ab0ddb341aad"
}
},
{
"extension": [
{
"url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-timestamp",
"valueDateTime": "2026-10-22T08:31:31.025\u002B00:00"
}
],
"type": {
"coding": [
{
"system": "http://nphies.sa/terminology/ValueSet/task-output-type",
"code": "response"
}
]
},
"valueReference": {
"reference": "http://nphies.sa/Bundle/4d2035bf-5f01-5a0f-9fa9-d84f0fd74d73"
}
},
{
"extension": [
{
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"valueDateTime": "2026-10-22T08:31:32.184\u002B00:00"
}
],
"type": {
"coding": [
{
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"code": "response"
}
]
},
"valueReference": {
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}
},
{
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"valueDateTime": "2026-10-22T08:31:32.835\u002B00:00"
}
],
"type": {
"coding": [
{
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}
]
},
"valueReference": {
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}
},
{
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"valueDateTime": "2026-10-22T08:31:33.478\u002B00:00"
}
],
"type": {
"coding": [
{
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}
]
},
"valueReference": {
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}
},
{
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"valueDateTime": "2026-10-22T08:31:34.171\u002B00:00"
}
],
"type": {
"coding": [
{
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}
]
},
"valueReference": {
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}
},
{
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"valueDateTime": "2026-10-22T08:31:34.933\u002B00:00"
}
],
"type": {
"coding": [
{
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}
]
},
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}
},
{
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"valueDateTime": "2026-10-22T08:31:36.347\u002B00:00"
}
],
"type": {
"coding": [
{
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}
]
},
"valueReference": {
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}
},
{
"extension": [
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"valueDateTime": "2026-10-22T08:31:37.044\u002B00:00"
}
],
"type": {
"coding": [
{
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"code": "response"
}
]
},
"valueReference": {
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}
},
{
"extension": [
{
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"valueDateTime": "2026-10-22T08:31:37.702\u002B00:00"
}
],
"type": {
"coding": [
{
"system": "http://nphies.sa/terminology/ValueSet/task-output-type",
"code": "response"
}
]
},
"valueReference": {
"reference": "http://nphies.sa/Bundle/d9362793-2528-5458-8df9-2846a1500305"
}
}
]
}
},
{
"fullUrl": "http://nphies.sa/Bundle/aceb2ad3-dd57-31c8-b67b-ab0ddb341aad",
"resource": {
"resourceType": "Bundle",
"id": "aceb2ad3-dd57-31c8-b67b-ab0ddb341aad",
"meta": {
"profile": [
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]
},
"type": "message",
"timestamp": "2026-10-22T11:31:29.608\u002B03:00",
"entry": [
{
"fullUrl": "http://globemedsaudi.com/MessageHeader/e14f39ce-edfd-2c11-bd81-f628b2cb6e17",
"resource": {
"resourceType": "MessageHeader",
"id": "e14f39ce-edfd-2c11-bd81-f628b2cb6e17",
"meta": {
"profile": [
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]
},
"eventCoding": {
"system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
"code": "claim-response"
},
"destination": [
{
"endpoint": "http://nphies.sa/license/provider-license/10000300062591",
"receiver": {
"type": "Organization",
"identifier": {
"system": "http://nphies.sa/license/provider-license",
"value": "10000300062591"
}
}
}
],
"sender": {
"type": "Organization",
"identifier": {
"system": "http://nphies.sa/license/payer-license",
"value": "7001463160"
}
},
"source": {
"endpoint": "http://nphies.sa/license/payer-license/7001463160"
},
"response": {
"identifier": "e469f75e-8518-4681-afde-f562dc6e5ec9",
"code": "ok"
},
"focus": [
{
"reference": "http://globemedsaudi.com/ClaimResponse/168847"
}
]
}
},
{
"fullUrl": "http://globemedsaudi.com/ClaimResponse/168847",
"resource": {
"resourceType": "ClaimResponse",
"id": "168847",
"meta": {
"profile": [
"http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/claim-response|1.0.0"
]
},
"extension": [
{
"url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-adjudication-outcome",
"valueCodeableConcept": {
"coding": [
{
"system": "http://nphies.sa/terminology/CodeSystem/adjudication-outcome",
"code": "approved"
}
]
}
},
{
"url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-adjudication-reissue",
"valueCodeableConcept": {
"coding": [
{
"system": "http://nphies.sa/terminology/CodeSystem/reissue-reason",
"code": "audit"
}
]
}
}
],
"identifier": [
{
"system": "http://globemedsaudi.com/ClaimResponse/",
"value": "147710555"
}
],
"status": "active",
"type": {
"coding": [
{
"system": "http://terminology.hl7.org/CodeSystem/claim-type",
"code": "professional"
}
]
},
"subType": {
"coding": [
{
"system": "http://nphies.sa/terminology/CodeSystem/claim-subtype",
"code": "op"
}
]
},
"use": "claim",
"patient": {
"reference": "http://globemedsaudi.com/Patient/475370"
},
"created": "2026-10-22",
"insurer": {
"reference": "http://globemedsaudi.com/Organization/475372"
},
"requestor": {
"reference": "http://globemedsaudi.com/Organization/475371"
},
"request": {
"type": "Claim",
"identifier": {
"system": "http://www.ALKholood.com/claim",
"value": "18172897260922"
}
},
"outcome": "complete",
"payeeType": {
"coding": [
{
"system": "http://terminology.hl7.org/CodeSystem/payeetype",
"code": "provider"
}
]
},
"item": [
{
"extension": [
{
"url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-adjudication-outcome",
"valueCodeableConcept": {
"coding": [
{
"system": "http://nphies.sa/terminology/CodeSystem/adjudication-outcome",
"code": "approved"
}
]
}
},
{
"url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-patientInvoice",
"valueIdentifier": {
"system": "http://www.ALKholood.com/patientInvoice",
"value": "95600"
}
}
],
"itemSequence": 1,
"adjudication": [
{
"category": {
"coding": [
{
"system": "http://terminology.hl7.org/CodeSystem/adjudication",
"code": "eligible"
}
]
},
"amount": {
"value": 30,
"currency": "SAR"
}
},
{
"category": {
"coding": [
{
"system": "http://terminology.hl7.org/CodeSystem/adjudication",
"code": "benefit"
}
]
},
"amount": {
"value": 24,
"currency": "SAR"
}
},
{
"category": {
"coding": [
{
"system": "http://terminology.hl7.org/CodeSystem/adjudication",
"code": "copay"
}
]
},
"amount": {
"value": 6,
"currency": "SAR"
}
},
{
"category": {
"coding": [
{
"system": "http://terminology.hl7.org/CodeSystem/adjudication",
"code": "deductible"
}
]
},
"amount": {
"value": 0,
"currency": "SAR"
}
},
{
"category": {
"coding": [
{
"system": "http://nphies.sa/terminology/CodeSystem/ksa-adjudication",
"code": "approved-quantity"
}
]
},
"value": 1
},
{
"category": {
"coding": [
{
"system": "http://terminology.hl7.org/CodeSystem/adjudication",
"code": "tax"
}
]
},
"amount": {
"value": 3.6,
"currency": "SAR"
}
},
{
"category": {
"coding": [
{
"system": "http://nphies.sa/terminology/CodeSystem/ksa-adjudication",
"code": "patientShare"
}
]
},
"amount": {
"value": 6,
"currency": "SAR"
}
},
{
"category": {
"coding": [
{
"system": "http://terminology.hl7.org/CodeSystem/adjudication",
"code": "submitted"
}
]
},
"amount": {
"value": 33.6,
"currency": "SAR"
}
}
]
}
],
"total": [
{
"category": {
"coding": [
{
"system": "http://terminology.hl7.org/CodeSystem/adjudication",
"code": "benefit"
}
]
},
"amount": {
"value": 24,
"currency": "SAR"
}
},
{
"category": {
"coding": [
{
"system": "http://terminology.hl7.org/CodeSystem/adjudication",
"code": "eligible"
}
]
},
"amount": {
"value": 30,
"currency": "SAR"
}
},
{
"category": {
"coding": [
{
"system": "http://terminology.hl7.org/CodeSystem/adjudication",
"code": "copay"
}
]
},
"amount": {
"value": 6,
"currency": "SAR"
}
},
{
"category": {
"coding": [
{
"system": "http://terminology.hl7.org/CodeSystem/adjudication",
"code": "tax"
}
]
},
"amount": {
"value": 3.6,
"currency": "SAR"
}
},
{
"category": {
"coding": [
{
"system": "http://terminology.hl7.org/CodeSystem/adjudication",
"code": "submitted"
}
]
},
"amount": {
"value": 33.6,
"currency": "SAR"
}
},
{
"category": {
"coding": [
{
"system": "http://terminology.hl7.org/CodeSystem/adjudication",
"code": "deductible"
}
]
},
"amount": {
"value": 0,
"currency": "SAR"
}
},
{
"category": {
"coding": [
{
"system": "http://nphies.sa/terminology/CodeSystem/ksa-adjudication",
"code": "patientShare"
}
]
},
"amount": {
"value": 6,
"currency": "SAR"
}
}
],
"insurance": [
{
"sequence": 1,
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}
No stored-procedure executions recorded
Either the poll failed before reaching the database, or SQL capture
is switched off in the Diagnostics configuration section.