Error Al-Kholood Medical Company - AlHaj claim-response

All traces
Trace
8084ac16-ddb1-4949-a191-871a13930b6a
Started
2026-10-31 16:50:03.329 +03:00
Branch
Al-Kholood Medical Company - AlHaj (9)
Mode
Middleware
Service URL
https://nphies.careofme.net/api/v1/nphies/send
HTTP
200 in 4395 ms
Bundle / Request
1549f604-465b-4cff-9c2c-fd944a101e30 / 998294
Parsed items
0
Total duration
4397 ms
Error
Cannot open database "NitcoSysLog" requested by the login. The login failed. Login failed for user 'NitcoWebcenter'.
Open raw Download 5,152 characters
{
  "resourceType": "Bundle",
  "id": "1549f604-465b-4cff-9c2c-fd944a101e30",
  "meta": {
    "profile": [
      "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/bundle|1.0.0"
    ]
  },
  "type": "message",
  "timestamp": "2026-10-31T16:50:03.32\u002B03:00",
  "entry": [
    {
      "fullUrl": "urn:uuid:4b748b1b-0f6f-4e66-8508-b9c2f40b7af8",
      "resource": {
        "resourceType": "MessageHeader",
        "id": "4b748b1b-0f6f-4e66-8508-b9c2f40b7af8",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/message-header|1.0.0"
          ]
        },
        "eventCoding": {
          "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
          "code": "poll-request"
        },
        "destination": [
          {
            "endpoint": "http://nphies.sa",
            "receiver": {
              "type": "Organization",
              "identifier": {
                "system": "http://nphies.sa/license/nphies",
                "value": "NPHIES"
              }
            }
          }
        ],
        "sender": {
          "type": "Organization",
          "identifier": {
            "system": "http://nphies.sa/license/provider-license",
            "value": "10000300062591"
          }
        },
        "source": {
          "endpoint": "http://nphies.sa/license/provider-license/10000300062591"
        },
        "focus": [
          {
            "reference": "http://www.ALKholood.com/Task/998294"
          }
        ]
      }
    },
    {
      "fullUrl": "http://www.ALKholood.com/Task/998294",
      "resource": {
        "resourceType": "Task",
        "id": "998294",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/task|1.0.0"
          ]
        },
        "identifier": [
          {
            "use": "official",
            "system": "http://www.ALKholood.com/Task",
            "value": "PlReq_920261031165003"
          }
        ],
        "status": "requested",
        "intent": "order",
        "priority": "stat",
        "code": {
          "coding": [
            {
              "system": "http://nphies.sa/terminology/CodeSystem/task-code",
              "code": "poll"
            }
          ]
        },
        "authoredOn": "2026-09-30",
        "lastModified": "2026-10-31",
        "requester": {
          "reference": "Organization/9"
        },
        "owner": {
          "identifier": {
            "system": "http://nphies.sa/license/nphies",
            "value": "NPHIES"
          }
        },
        "input": [
          {
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "include-message-type"
                }
              ]
            },
            "valueCode": "claim-response"
          },
          {
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "period"
                }
              ]
            },
            "valuePeriod": {
              "start": "2026-09-30T00:00:00.000\u002B03:00",
              "end": "2026-10-31T23:59:59.999\u002B03:00"
            }
          },
          {
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                {
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                  "code": "count"
                }
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            "valuePositiveInt": 10
          }
        ]
      }
    },
    {
      "fullUrl": "http://www.ALKholood.com/Organization/9",
      "resource": {
        "resourceType": "Organization",
        "id": "9",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/provider-organization|1.0.0"
          ]
        },
        "extension": [
          {
            "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-provider-type",
            "valueCodeableConcept": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/provider-type",
                  "code": "5",
                  "display": "Clinic"
                }
              ]
            }
          }
        ],
        "identifier": [
          {
            "use": "official",
            "system": "http://nphies.sa/license/provider-license",
            "value": "10000300062591"
          }
        ],
        "active": true,
        "type": [
          {
            "coding": [
              {
                "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                "code": "prov"
              }
            ]
          }
        ],
        "name": "Al-Kholood Medical Company - AlHaj"
      }
    }
  ]
}

The middleware wrapper exactly as posted. MessageBody is elided because it is only base64 of the FHIR bundle on the Request tab.

Open raw Download 271 characters
{
  "Credentials": {
    "user": "TEMP-NNIC-PROV",
    "password": "TEMP-NNIC-PROV",
    "providerno": "10000300062591"
  },
  "MessageBody": "\u003Cbase64 of the FHIR bundle omitted \u2014 3840 chars\u003E",
  "BundleID": "1549f604-465b-4cff-9c2c-fd944a101e30"
}
Open raw Download 325,173 characters
{
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    "profile": [
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    ]
  },
  "type": "message",
  "timestamp": "2026-10-31T16:50:05.011\u002B03:00",
  "entry": [
    {
      "fullUrl": "http://nphies.sa/MessageHeader/54e3dafd-1c58-46ad-ba43-c662f1a3e69e",
      "resource": {
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          ],
          "tag": [
            {
              "system": "http://nphies.sa/terminology/CodeSystem/meta-tags",
              "code": "queued-messages"
            }
          ]
        },
        "eventCoding": {
          "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
          "code": "poll-response"
        },
        "destination": [
          {
            "endpoint": "http://nphies.sa/license/provider-license/10000300062591",
            "receiver": {
              "type": "Organization",
              "identifier": {
                "system": "http://nphies.sa/license/provider-license",
                "value": "10000300062591"
              }
            }
          }
        ],
        "sender": {
          "type": "Organization",
          "identifier": {
            "system": "http://nphies.sa/license/nphies",
            "value": "NPHIES"
          }
        },
        "source": {
          "endpoint": "http://nphies.sa/"
        },
        "response": {
          "identifier": "4b748b1b-0f6f-4e66-8508-b9c2f40b7af8",
          "code": "ok"
        }
      }
    },
    {
      "fullUrl": "http://nphies.sa/Task/f5bf4445-65fb-4c9a-9ca8-0c7e6359a4c5",
      "resource": {
        "resourceType": "Task",
        "id": "f5bf4445-65fb-4c9a-9ca8-0c7e6359a4c5",
        "meta": {
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          ],
          "tag": [
            {
              "code": "NPHIES generated",
              "display": "NPHIES generated"
            }
          ]
        },
        "identifier": [
          {
            "system": "http://www.ALKholood.com/Task",
            "value": "773"
          }
        ],
        "status": "completed",
        "intent": "order",
        "priority": "stat",
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        "authoredOn": "2026-09-30",
        "lastModified": "2026-10-31",
        "requester": {
          "reference": "Organization/9"
        },
        "owner": {
          "identifier": {
            "system": "http://nphies.sa/license/nphies",
            "value": "NPHIES"
          }
        },
        "input": [
          {
            "type": {
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                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "include-message-type"
                }
              ]
            },
            "valueCode": "claim-response"
          },
          {
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
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                "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-timestamp",
                "valueDateTime": "2026-10-22T02:58:10.570\u002B00:00"
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              "coding": [
                {
                  "system": "http://nphies.sa/terminology/ValueSet/task-output-type",
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                "valueDateTime": "2026-10-22T02:58:16.629\u002B00:00"
              }
            ],
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/ValueSet/task-output-type",
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          ]
        },
        "type": "message",
        "timestamp": "2026-10-21T22:49:37.596\u002B03:00",
        "entry": [
          {
            "fullUrl": "http://Medgulf.com.sa/MessageHeader/a5e72ca2-0301-42b1-b67b-23636b90be46",
            "resource": {
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              "id": "a5e72ca2-0301-42b1-b67b-23636b90be46",
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              "eventCoding": {
                "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
                "code": "claim-response"
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              "destination": [
                {
                  "endpoint": "http://www.ALKholood.com",
                  "receiver": {
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                    "identifier": {
                      "system": "http://nphies.sa/license/provider-license",
                      "value": "10000300062591"
                    }
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                }
              ],
              "sender": {
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                "identifier": {
                  "system": "http://nphies.sa/license/payer-license",
                  "value": "7001548317"
                }
              },
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                "endpoint": "http://nphies.sa/license/payer-license/7001548317"
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              "response": {
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          },
          {
            "fullUrl": "http://Medgulf.com.sa/ClaimResponse/96226362260903",
            "resource": {
              "resourceType": "ClaimResponse",
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              "extension": [
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                  "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-adjudication-outcome",
                  "valueCodeableConcept": {
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                {
                  "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-adjudication-reissue",
                  "valueCodeableConcept": {
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              "identifier": [
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              },
              "use": "claim",
              "patient": {
                "reference": "http://Medgulf.com.sa/Patient/1014675"
              },
              "created": "2026-10-21",
              "insurer": {
                "reference": "http://Medgulf.com.sa/Organization/10702"
              },
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                "reference": "http://Medgulf.com.sa/Organization/809"
              },
              "request": {
                "type": "Claim",
                "identifier": {
                  "system": "http://www.ALKholood.com/claim",
                  "value": "96226362260903"
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              },
              "outcome": "complete",
              "item": [
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                      }
                    },
                    {
                      "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-patientInvoice",
                      "valueIdentifier": {
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                    }
                  ],
                  "itemSequence": 4,
                  "adjudication": [
                    {
                      "category": {
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                            "system": "http://nphies.sa/terminology/CodeSystem/ksa-adjudication",
                            "code": "approved-quantity"
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                        ]
                      },
                      "value": 1.0
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                    {
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                        "currency": "SAR"
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                    {
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                      },
                      "amount": {
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                        "currency": "SAR"
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                    },
                    {
                      "category": {
                        "coding": [
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                            "system": "http://terminology.hl7.org/CodeSystem/adjudication",
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                      "amount": {
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                        "currency": "SAR"
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                    },
                    {
                      "category": {
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                            "system": "http://nphies.sa/terminology/CodeSystem/ksa-adjudication",
                            "code": "patientShare"
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                      "amount": {
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                    },
                    {
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                    },
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                  "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/provider-organization|1.0.0"
                ]
              },
              "extension": [
                {
                  "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-provider-type",
                  "valueCodeableConcept": {
                    "coding": [
                      {
                        "system": "http://nphies.sa/terminology/CodeSystem/provider-type",
                        "code": "5",
                        "display": "Clinic"
                      }
                    ]
                  }
                }
              ],
              "identifier": [
                {
                  "system": "http://nphies.sa/license/provider-license",
                  "value": "10000300062591"
                }
              ],
              "active": true,
              "type": [
                {
                  "coding": [
                    {
                      "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                      "code": "prov"
                    }
                  ]
                }
              ],
              "name": "Al-Kholood Medical Company - AlHaj"
            }
          },
          {
            "fullUrl": "http://Medgulf.com.sa/Organization/10702",
            "resource": {
              "resourceType": "Organization",
              "id": "10702",
              "meta": {
                "profile": [
                  "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/insurer-organization|1.0.0"
                ]
              },
              "identifier": [
                {
                  "system": "http://nphies.sa/license/payer-license",
                  "value": "7001548317"
                }
              ],
              "active": true,
              "type": [
                {
                  "coding": [
                    {
                      "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                      "code": "ins"
                    }
                  ]
                }
              ],
              "name": "Medgulf Ins co."
            }
          },
          {
            "fullUrl": "http://Medgulf.com.sa/Organization/13",
            "resource": {
              "resourceType": "Organization",
              "id": "13",
              "meta": {
                "profile": [
                  "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/policyholder-organization|1.0.0"
                ]
              },
              "identifier": [
                {
                  "system": "http://nphies.sa/identifier/organization",
                  "value": "GRH/25145020"
                }
              ],
              "active": true,
              "name": "\u0634\u0631\u0643\u0629 \u0633\u0627\u0639\u062F \u0627\u0644\u0639\u0627\u0644\u0645\u064A\u0629 \u0644\u0644\u062E\u062F\u0645\u0627\u062A"
            }
          }
        ]
      }
    },
    {
      "fullUrl": "http://www.ALKholood.com/Organization/9",
      "resource": {
        "resourceType": "Organization",
        "id": "9",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/provider-organization|1.0.0"
          ]
        },
        "extension": [
          {
            "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-provider-type",
            "valueCodeableConcept": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/provider-type",
                  "code": "5",
                  "display": "Clinic"
                }
              ]
            }
          }
        ],
        "identifier": [
          {
            "use": "official",
            "system": "http://nphies.sa/license/provider-license",
            "value": "10000300062591"
          }
        ],
        "active": true,
        "type": [
          {
            "coding": [
              {
                "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                "code": "prov"
              }
            ]
          }
        ],
        "name": "Al-Kholood Medical Company - AlHaj"
      }
    }
  ]
}

No stored-procedure executions recorded

Either the poll failed before reaching the database, or SQL capture is switched off in the Diagnostics configuration section.