Error Al-Kholood Medical Company - AlHaj claim-response

All traces
Trace
871c292d-996b-4c0c-becb-10f255acc0b4
Started
2026-10-26 19:05:03.281 +03:00
Branch
Al-Kholood Medical Company - AlHaj (9)
Mode
Middleware
Service URL
https://nphies.careofme.net/api/v1/nphies/send
HTTP
200 in 2191 ms
Bundle / Request
14687346-4c2b-4c25-ad9d-a60c2d54e8f0 / 728000
Parsed items
0
Total duration
2213 ms
Error
Cannot open database "NitcoSysLog" requested by the login. The login failed. Login failed for user 'NitcoWebcenter'.
Open raw Download 5,152 characters
{
  "resourceType": "Bundle",
  "id": "14687346-4c2b-4c25-ad9d-a60c2d54e8f0",
  "meta": {
    "profile": [
      "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/bundle|1.0.0"
    ]
  },
  "type": "message",
  "timestamp": "2026-10-26T19:05:03.28\u002B03:00",
  "entry": [
    {
      "fullUrl": "urn:uuid:894cd032-ef59-4178-a1c3-91b1891f8452",
      "resource": {
        "resourceType": "MessageHeader",
        "id": "894cd032-ef59-4178-a1c3-91b1891f8452",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/message-header|1.0.0"
          ]
        },
        "eventCoding": {
          "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
          "code": "poll-request"
        },
        "destination": [
          {
            "endpoint": "http://nphies.sa",
            "receiver": {
              "type": "Organization",
              "identifier": {
                "system": "http://nphies.sa/license/nphies",
                "value": "NPHIES"
              }
            }
          }
        ],
        "sender": {
          "type": "Organization",
          "identifier": {
            "system": "http://nphies.sa/license/provider-license",
            "value": "10000300062591"
          }
        },
        "source": {
          "endpoint": "http://nphies.sa/license/provider-license/10000300062591"
        },
        "focus": [
          {
            "reference": "http://www.ALKholood.com/Task/728000"
          }
        ]
      }
    },
    {
      "fullUrl": "http://www.ALKholood.com/Task/728000",
      "resource": {
        "resourceType": "Task",
        "id": "728000",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/task|1.0.0"
          ]
        },
        "identifier": [
          {
            "use": "official",
            "system": "http://www.ALKholood.com/Task",
            "value": "PlReq_920261026190503"
          }
        ],
        "status": "requested",
        "intent": "order",
        "priority": "stat",
        "code": {
          "coding": [
            {
              "system": "http://nphies.sa/terminology/CodeSystem/task-code",
              "code": "poll"
            }
          ]
        },
        "authoredOn": "2026-09-26",
        "lastModified": "2026-10-26",
        "requester": {
          "reference": "Organization/9"
        },
        "owner": {
          "identifier": {
            "system": "http://nphies.sa/license/nphies",
            "value": "NPHIES"
          }
        },
        "input": [
          {
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "include-message-type"
                }
              ]
            },
            "valueCode": "claim-response"
          },
          {
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "period"
                }
              ]
            },
            "valuePeriod": {
              "start": "2026-09-26T00:00:00.000\u002B03:00",
              "end": "2026-10-26T23:59:59.999\u002B03:00"
            }
          },
          {
            "type": {
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                  "code": "count"
                }
              ]
            },
            "valuePositiveInt": 10
          }
        ]
      }
    },
    {
      "fullUrl": "http://www.ALKholood.com/Organization/9",
      "resource": {
        "resourceType": "Organization",
        "id": "9",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/provider-organization|1.0.0"
          ]
        },
        "extension": [
          {
            "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-provider-type",
            "valueCodeableConcept": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/provider-type",
                  "code": "5",
                  "display": "Clinic"
                }
              ]
            }
          }
        ],
        "identifier": [
          {
            "use": "official",
            "system": "http://nphies.sa/license/provider-license",
            "value": "10000300062591"
          }
        ],
        "active": true,
        "type": [
          {
            "coding": [
              {
                "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                "code": "prov"
              }
            ]
          }
        ],
        "name": "Al-Kholood Medical Company - AlHaj"
      }
    }
  ]
}

The middleware wrapper exactly as posted. MessageBody is elided because it is only base64 of the FHIR bundle on the Request tab.

Open raw Download 271 characters
{
  "Credentials": {
    "user": "TEMP-NNIC-PROV",
    "password": "TEMP-NNIC-PROV",
    "providerno": "10000300062591"
  },
  "MessageBody": "\u003Cbase64 of the FHIR bundle omitted \u2014 3840 chars\u003E",
  "BundleID": "14687346-4c2b-4c25-ad9d-a60c2d54e8f0"
}
Open raw Download 351,606 characters
{
  "resourceType": "Bundle",
  "id": "baf55307-f7a8-46f7-a0d2-9c6b5aef30e9",
  "meta": {
    "profile": [
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    ]
  },
  "type": "message",
  "timestamp": "2026-10-26T19:04:59.338\u002B03:00",
  "entry": [
    {
      "fullUrl": "http://nphies.sa/MessageHeader/6f7beebb-d13c-4cb4-ac55-20b2627c7205",
      "resource": {
        "resourceType": "MessageHeader",
        "id": "6f7beebb-d13c-4cb4-ac55-20b2627c7205",
        "meta": {
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          ],
          "tag": [
            {
              "system": "http://nphies.sa/terminology/CodeSystem/meta-tags",
              "code": "queued-messages"
            }
          ]
        },
        "eventCoding": {
          "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
          "code": "poll-response"
        },
        "destination": [
          {
            "endpoint": "http://nphies.sa/license/provider-license/10000300062591",
            "receiver": {
              "type": "Organization",
              "identifier": {
                "system": "http://nphies.sa/license/provider-license",
                "value": "10000300062591"
              }
            }
          }
        ],
        "sender": {
          "type": "Organization",
          "identifier": {
            "system": "http://nphies.sa/license/nphies",
            "value": "NPHIES"
          }
        },
        "source": {
          "endpoint": "http://nphies.sa/"
        },
        "response": {
          "identifier": "894cd032-ef59-4178-a1c3-91b1891f8452",
          "code": "ok"
        }
      }
    },
    {
      "fullUrl": "http://nphies.sa/Task/5608577c-1b01-4ddc-942f-c8d7e23540a7",
      "resource": {
        "resourceType": "Task",
        "id": "5608577c-1b01-4ddc-942f-c8d7e23540a7",
        "meta": {
          "profile": [
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          ],
          "tag": [
            {
              "code": "NPHIES generated",
              "display": "NPHIES generated"
            }
          ]
        },
        "identifier": [
          {
            "system": "http://www.ALKholood.com/Task",
            "value": "733"
          }
        ],
        "status": "completed",
        "intent": "order",
        "priority": "stat",
        "code": {
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            }
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        },
        "authoredOn": "2026-09-26",
        "lastModified": "2026-10-26",
        "requester": {
          "reference": "Organization/9"
        },
        "owner": {
          "identifier": {
            "system": "http://nphies.sa/license/nphies",
            "value": "NPHIES"
          }
        },
        "input": [
          {
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "include-message-type"
                }
              ]
            },
            "valueCode": "claim-response"
          },
          {
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "period"
                }
              ]
            },
            "valuePeriod": {
              "start": "2026-09-26T00:00:00.000\u002B03:00",
              "end": "2026-10-26T23:59:59.999\u002B03:00"
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          },
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            "valuePositiveInt": 10
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        ],
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                "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-timestamp",
                "valueDateTime": "2026-10-20T08:49:17.491\u002B00:00"
              }
            ],
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            "valueReference": {
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                {
                  "system": "http://nphies.sa/terminology/ValueSet/task-output-type",
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              }
            ],
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/ValueSet/task-output-type",
                  "code": "response"
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            "valueReference": {
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      "fullUrl": "http://nphies.sa/Bundle/10f0f070-bd37-4d7a-b9a8-86f51fd02c9c",
      "resource": {
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        },
        "type": "message",
        "timestamp": "2026-10-20T11:49:16.580\u002B03:00",
        "entry": [
          {
            "fullUrl": "https://tawuniya.com.sa/MessageHeader/249b0406-8bb4-45b6-beb9-dc2b12947d07",
            "resource": {
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              "id": "249b0406-8bb4-45b6-beb9-dc2b12947d07",
              "meta": {
                "profile": [
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              },
              "eventCoding": {
                "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
                "code": "claim-response"
              },
              "destination": [
                {
                  "endpoint": "http://www.ALKholood.com",
                  "receiver": {
                    "type": "Organization",
                    "identifier": {
                      "system": "http://nphies.sa/license/provider-license",
                      "value": "10000300062591"
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                  }
                }
              ],
              "sender": {
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                "identifier": {
                  "system": "http://nphies.sa/license/payer-license",
                  "value": "7000911508"
                }
              },
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                "endpoint": "https://tawuniya.com.sa"
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              "response": {
                "identifier": "859f0c1d-3a33-4f3f-9929-ca96537d2b7c",
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              "extension": [
                {
                  "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-adjudication-outcome",
                  "valueCodeableConcept": {
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                        "code": "partial"
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                },
                {
                  "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-adjudication-reissue",
                  "valueCodeableConcept": {
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                    ]
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                },
                {
                  "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-batch-identifier",
                  "valueIdentifier": {
                    "system": "http://www.ALKholood.com/episode",
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              ],
              "identifier": [
                {
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                  "value": "6cdfb2bd-58ff-4098-a7c8-060c59662f78"
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              "status": "active",
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              },
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                "coding": [
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                    "system": "http://nphies.sa/terminology/CodeSystem/claim-subtype",
                    "code": "op"
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                ]
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              "use": "claim",
              "patient": {
                "reference": "https://tawuniya.com.sa/Patient/6b087ebf-a6d7-49eb-9be1-b6cb3a404157"
              },
              "created": "2026-10-20",
              "insurer": {
                "reference": "https://tawuniya.com.sa/Organization/8929395d-acf5-4c1a-83fd-340dbc5ed49e"
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              },
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                  "system": "http://www.ALKholood.com/claim",
                  "value": "55178800260925"
                }
              },
              "outcome": "complete",
              "disposition": "-",
              "item": [
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                      "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-adjudication-outcome",
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                        "coding": [
                          {
                            "system": "http://nphies.sa/terminology/CodeSystem/adjudication-outcome",
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                      }
                    },
                    {
                      "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-patientInvoice",
                      "valueIdentifier": {
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                      }
                    }
                  ],
                  "itemSequence": 1,
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                    {
                      "category": {
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                      "amount": {
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                        "currency": "SAR"
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                    },
                    {
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                      "amount": {
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                        "currency": "SAR"
                      }
                    },
                    {
                      "category": {
                        "coding": [
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                            "system": "http://terminology.hl7.org/CodeSystem/adjudication",
                            "code": "deductible"
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                        ]
                      },
                      "amount": {
                        "value": 0,
                        "currency": "SAR"
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                    },
                    {
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                        "coding": [
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                            "system": "http://terminology.hl7.org/CodeSystem/adjudication",
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                    },
                    {
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                }
              ],
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                {
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                    {
                      "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                      "code": "prov"
                    }
                  ]
                }
              ],
              "name": "Al-Kholood Medical Company - AlHaj"
            }
          },
          {
            "fullUrl": "https://tawuniya.com.sa/Organization/89bc4003-eb79-469e-8dc8-35f512822edb",
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                ]
              },
              "identifier": [
                {
                  "system": "http://nphies.sa/license/payer-license",
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                }
              ],
              "active": true,
              "type": [
                {
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                    {
                      "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                      "code": "ins"
                    }
                  ]
                }
              ],
              "name": "The Cooperative Company for Cooperative Insurance"
            }
          },
          {
            "fullUrl": "https://tawuniya.com.sa/Coverage/810312a7-ea9d-4034-ae43-5f83f1553a24",
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                ]
              },
              "identifier": [
                {
                  "system": "https://tawuniya.com.sa/memberid",
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                }
              ],
              "status": "active",
              "type": {
                "coding": [
                  {
                    "system": "http://nphies.sa/terminology/CodeSystem/coverage-type",
                    "code": "EHCPOL"
                  }
                ]
              },
              "policyHolder": {
                "reference": "https://tawuniya.com.sa/Organization/8c88c7da-56bc-4ec1-bcac-c8712b0bd72d"
              },
              "subscriber": {
                "reference": "https://tawuniya.com.sa/Patient/6477bb22-64aa-443c-a5c5-8733afa949eb"
              },
              "beneficiary": {
                "reference": "https://tawuniya.com.sa/Patient/48ffc008-11b7-483f-babc-7e8c4c5854ca"
              },
              "relationship": {
                "coding": [
                  {
                    "system": "http://terminology.hl7.org/CodeSystem/subscriber-relationship",
                    "code": "self",
                    "display": "self"
                  }
                ]
              },
              "payor": [
                {
                  "reference": "https://tawuniya.com.sa/Organization/89bc4003-eb79-469e-8dc8-35f512822edb"
                }
              ],
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                {
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                      }
                    ]
                  },
                  "value": "53534228",
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              ]
            }
          },
          {
            "fullUrl": "https://tawuniya.com.sa/Organization/8c88c7da-56bc-4ec1-bcac-c8712b0bd72d",
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                  "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/policyholder-organization|1.0.0"
                ]
              },
              "active": true,
              "name": "Policy Holder"
            }
          },
          {
            "fullUrl": "https://tawuniya.com.sa/Patient/6477bb22-64aa-443c-a5c5-8733afa949eb",
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              },
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                    ]
                  }
                },
                {
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                  "valueCodeableConcept": {
                    "coding": [
                      {
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                    ]
                  }
                },
                {
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              ],
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              ],
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            ]
          }
        ],
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      }
    }
  ]
}

No stored-procedure executions recorded

Either the poll failed before reaching the database, or SQL capture is switched off in the Diagnostics configuration section.