Error Al-Kholood Medical Company - AlHaj claim-response

All traces
Trace
a2339123-8ce2-4a91-a85c-3d9c637080d6
Started
2026-10-31 13:44:30.460 +03:00
Branch
Al-Kholood Medical Company - AlHaj (9)
Mode
Middleware
Service URL
https://nphies.careofme.net/api/v1/nphies/send
HTTP
200 in 1958 ms
Bundle / Request
3d128a9c-acbf-44f9-b8cb-19b689b29bb3 / 454053
Parsed items
0
Total duration
1961 ms
Error
Cannot open database "NitcoSysLog" requested by the login. The login failed. Login failed for user 'NitcoWebcenter'.
Open raw Download 5,152 characters
{
  "resourceType": "Bundle",
  "id": "3d128a9c-acbf-44f9-b8cb-19b689b29bb3",
  "meta": {
    "profile": [
      "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/bundle|1.0.0"
    ]
  },
  "type": "message",
  "timestamp": "2026-10-31T13:44:30.46\u002B03:00",
  "entry": [
    {
      "fullUrl": "urn:uuid:f7cb30ec-6945-431e-baa5-9689213dbff0",
      "resource": {
        "resourceType": "MessageHeader",
        "id": "f7cb30ec-6945-431e-baa5-9689213dbff0",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/message-header|1.0.0"
          ]
        },
        "eventCoding": {
          "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
          "code": "poll-request"
        },
        "destination": [
          {
            "endpoint": "http://nphies.sa",
            "receiver": {
              "type": "Organization",
              "identifier": {
                "system": "http://nphies.sa/license/nphies",
                "value": "NPHIES"
              }
            }
          }
        ],
        "sender": {
          "type": "Organization",
          "identifier": {
            "system": "http://nphies.sa/license/provider-license",
            "value": "10000300062591"
          }
        },
        "source": {
          "endpoint": "http://nphies.sa/license/provider-license/10000300062591"
        },
        "focus": [
          {
            "reference": "http://www.ALKholood.com/Task/454053"
          }
        ]
      }
    },
    {
      "fullUrl": "http://www.ALKholood.com/Task/454053",
      "resource": {
        "resourceType": "Task",
        "id": "454053",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/task|1.0.0"
          ]
        },
        "identifier": [
          {
            "use": "official",
            "system": "http://www.ALKholood.com/Task",
            "value": "PlReq_920261031134430"
          }
        ],
        "status": "requested",
        "intent": "order",
        "priority": "stat",
        "code": {
          "coding": [
            {
              "system": "http://nphies.sa/terminology/CodeSystem/task-code",
              "code": "poll"
            }
          ]
        },
        "authoredOn": "2026-09-30",
        "lastModified": "2026-10-31",
        "requester": {
          "reference": "Organization/9"
        },
        "owner": {
          "identifier": {
            "system": "http://nphies.sa/license/nphies",
            "value": "NPHIES"
          }
        },
        "input": [
          {
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "include-message-type"
                }
              ]
            },
            "valueCode": "claim-response"
          },
          {
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "period"
                }
              ]
            },
            "valuePeriod": {
              "start": "2026-09-30T00:00:00.000\u002B03:00",
              "end": "2026-10-31T23:59:59.999\u002B03:00"
            }
          },
          {
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "count"
                }
              ]
            },
            "valuePositiveInt": 10
          }
        ]
      }
    },
    {
      "fullUrl": "http://www.ALKholood.com/Organization/9",
      "resource": {
        "resourceType": "Organization",
        "id": "9",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/provider-organization|1.0.0"
          ]
        },
        "extension": [
          {
            "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-provider-type",
            "valueCodeableConcept": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/provider-type",
                  "code": "5",
                  "display": "Clinic"
                }
              ]
            }
          }
        ],
        "identifier": [
          {
            "use": "official",
            "system": "http://nphies.sa/license/provider-license",
            "value": "10000300062591"
          }
        ],
        "active": true,
        "type": [
          {
            "coding": [
              {
                "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                "code": "prov"
              }
            ]
          }
        ],
        "name": "Al-Kholood Medical Company - AlHaj"
      }
    }
  ]
}

The middleware wrapper exactly as posted. MessageBody is elided because it is only base64 of the FHIR bundle on the Request tab.

Open raw Download 271 characters
{
  "Credentials": {
    "user": "TEMP-NNIC-PROV",
    "password": "TEMP-NNIC-PROV",
    "providerno": "10000300062591"
  },
  "MessageBody": "\u003Cbase64 of the FHIR bundle omitted \u2014 3840 chars\u003E",
  "BundleID": "3d128a9c-acbf-44f9-b8cb-19b689b29bb3"
}
Open raw Download 311,358 characters
{
  "resourceType": "Bundle",
  "id": "d7020909-bd21-49a3-8efc-34a111ef8438",
  "meta": {
    "profile": [
      "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/bundle|1.0.0"
    ]
  },
  "type": "message",
  "timestamp": "2026-10-31T13:44:32.216\u002B03:00",
  "entry": [
    {
      "fullUrl": "http://nphies.sa/MessageHeader/956a2196-6548-4275-a128-1e0dd04189be",
      "resource": {
        "resourceType": "MessageHeader",
        "id": "956a2196-6548-4275-a128-1e0dd04189be",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/message-header|1.0.0"
          ],
          "tag": [
            {
              "system": "http://nphies.sa/terminology/CodeSystem/meta-tags",
              "code": "queued-messages"
            }
          ]
        },
        "eventCoding": {
          "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
          "code": "poll-response"
        },
        "destination": [
          {
            "endpoint": "http://nphies.sa/license/provider-license/10000300062591",
            "receiver": {
              "type": "Organization",
              "identifier": {
                "system": "http://nphies.sa/license/provider-license",
                "value": "10000300062591"
              }
            }
          }
        ],
        "sender": {
          "type": "Organization",
          "identifier": {
            "system": "http://nphies.sa/license/nphies",
            "value": "NPHIES"
          }
        },
        "source": {
          "endpoint": "http://nphies.sa/"
        },
        "response": {
          "identifier": "f7cb30ec-6945-431e-baa5-9689213dbff0",
          "code": "ok"
        }
      }
    },
    {
      "fullUrl": "http://nphies.sa/Task/98a44c0a-d222-4903-a15b-1d5f16e69bcf",
      "resource": {
        "resourceType": "Task",
        "id": "98a44c0a-d222-4903-a15b-1d5f16e69bcf",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/task|1.0.0"
          ],
          "tag": [
            {
              "code": "NPHIES generated",
              "display": "NPHIES generated"
            }
          ]
        },
        "identifier": [
          {
            "system": "http://www.ALKholood.com/Task",
            "value": "978"
          }
        ],
        "status": "completed",
        "intent": "order",
        "priority": "stat",
        "code": {
          "coding": [
            {
              "system": "http://nphies.sa/terminology/CodeSystem/task-code",
              "code": "poll"
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          ]
        },
        "authoredOn": "2026-09-30",
        "lastModified": "2026-10-31",
        "requester": {
          "reference": "Organization/9"
        },
        "owner": {
          "identifier": {
            "system": "http://nphies.sa/license/nphies",
            "value": "NPHIES"
          }
        },
        "input": [
          {
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "include-message-type"
                }
              ]
            },
            "valueCode": "claim-response"
          },
          {
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/task-input-type",
                  "code": "period"
                }
              ]
            },
            "valuePeriod": {
              "start": "2026-09-30T00:00:00.000\u002B03:00",
              "end": "2026-10-31T23:59:59.999\u002B03:00"
            }
          },
          {
            "type": {
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                {
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                  "code": "count"
                }
              ]
            },
            "valuePositiveInt": 10
          }
        ],
        "output": [
          {
            "extension": [
              {
                "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-timestamp",
                "valueDateTime": "2026-10-20T08:55:15.437\u002B00:00"
              }
            ],
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/ValueSet/task-output-type",
                  "code": "response"
                }
              ]
            },
            "valueReference": {
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            ],
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                "valueDateTime": "2026-10-20T08:55:15.453\u002B00:00"
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            ],
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            "type": {
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                "valueDateTime": "2026-10-20T08:55:15.605\u002B00:00"
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            ],
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/ValueSet/task-output-type",
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                "valueDateTime": "2026-10-20T08:55:15.628\u002B00:00"
              }
            ],
            "type": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/ValueSet/task-output-type",
                  "code": "response"
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            "valueReference": {
              "reference": "http://nphies.sa/Bundle/32e2037e-99d9-465e-888c-65d4a7c406a1"
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    {
      "fullUrl": "http://nphies.sa/Bundle/de03752c-68e1-48c7-9dff-89a089fb9ba3",
      "resource": {
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        "meta": {
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        },
        "type": "message",
        "timestamp": "2026-10-20T11:55:14.609\u002B03:00",
        "entry": [
          {
            "fullUrl": "https://tawuniya.com.sa/MessageHeader/8f1f6bc3-a11a-41e2-90a7-20d9716ebeb1",
            "resource": {
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              "id": "8f1f6bc3-a11a-41e2-90a7-20d9716ebeb1",
              "meta": {
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                ]
              },
              "eventCoding": {
                "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
                "code": "claim-response"
              },
              "destination": [
                {
                  "endpoint": "http://www.ALKholood.com",
                  "receiver": {
                    "type": "Organization",
                    "identifier": {
                      "system": "http://nphies.sa/license/provider-license",
                      "value": "10000300062591"
                    }
                  }
                }
              ],
              "sender": {
                "type": "Organization",
                "identifier": {
                  "system": "http://nphies.sa/license/payer-license",
                  "value": "7000911508"
                }
              },
              "source": {
                "endpoint": "https://tawuniya.com.sa"
              },
              "response": {
                "identifier": "3edcf862-d075-4091-b942-3245bd5de4f9",
                "code": "ok"
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              "focus": [
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                  "reference": "https://tawuniya.com.sa/ClaimResponse/d3d15963-6472-4053-b006-b0fc76237e68"
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            }
          },
          {
            "fullUrl": "https://tawuniya.com.sa/ClaimResponse/d3d15963-6472-4053-b006-b0fc76237e68",
            "resource": {
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              "id": "d3d15963-6472-4053-b006-b0fc76237e68",
              "meta": {
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              "extension": [
                {
                  "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-adjudication-outcome",
                  "valueCodeableConcept": {
                    "coding": [
                      {
                        "system": "http://nphies.sa/terminology/CodeSystem/adjudication-outcome",
                        "code": "approved"
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                    ]
                  }
                },
                {
                  "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-adjudication-reissue",
                  "valueCodeableConcept": {
                    "coding": [
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                        "system": "http://nphies.sa/terminology/CodeSystem/reissue-reason",
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                      }
                    ]
                  }
                },
                {
                  "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-batch-identifier",
                  "valueIdentifier": {
                    "system": "http://www.ALKholood.com/episode",
                    "value": "1770"
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                }
              ],
              "identifier": [
                {
                  "system": "https://tawuniya.com.sa/claimResponse",
                  "value": "d3d15963-6472-4053-b006-b0fc76237e68"
                }
              ],
              "status": "active",
              "type": {
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                  }
                ]
              },
              "subType": {
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                  {
                    "system": "http://nphies.sa/terminology/CodeSystem/claim-subtype",
                    "code": "op"
                  }
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              "patient": {
                "reference": "https://tawuniya.com.sa/Patient/4669e13e-c996-4a23-837f-4d489732e4d5"
              },
              "created": "2026-10-20",
              "insurer": {
                "reference": "https://tawuniya.com.sa/Organization/bd693a45-53e0-4bd3-beb4-583f761deabc"
              },
              "requestor": {
                "reference": "https://tawuniya.com.sa/Organization/eb4bcae3-3d21-47bf-b19a-e1e9c7a49b38"
              },
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                  "system": "http://www.ALKholood.com/claim",
                  "value": "56268502260921"
                }
              },
              "outcome": "complete",
              "disposition": "-",
              "item": [
                {
                  "extension": [
                    {
                      "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-adjudication-outcome",
                      "valueCodeableConcept": {
                        "coding": [
                          {
                            "system": "http://nphies.sa/terminology/CodeSystem/adjudication-outcome",
                            "code": "approved"
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                        ]
                      }
                    },
                    {
                      "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-patientInvoice",
                      "valueIdentifier": {
                        "system": "http://www.ALKholood.com/patientInvoice",
                        "value": "94074"
                      }
                    }
                  ],
                  "itemSequence": 1,
                  "adjudication": [
                    {
                      "category": {
                        "coding": [
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                            "system": "http://terminology.hl7.org/CodeSystem/adjudication",
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                        ]
                      },
                      "amount": {
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                        "currency": "SAR"
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                    },
                    {
                      "category": {
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                            "system": "http://terminology.hl7.org/CodeSystem/adjudication",
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                        ]
                      },
                      "amount": {
                        "value": 18.11,
                        "currency": "SAR"
                      }
                    },
                    {
                      "category": {
                        "coding": [
                          {
                            "system": "http://terminology.hl7.org/CodeSystem/adjudication",
                            "code": "benefit"
                          }
                        ]
                      },
                      "reason": {
                        "coding": [
                          {
                            "system": "http://nphies.sa/terminology/CodeSystem/adjudication-reason",
                            "code": "CV-4-1"
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                        ]
                      },
                      "amount": {
                        "value": 72.43,
                        "currency": "SAR"
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                    },
                    {
                      "category": {
                        "coding": [
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                            "system": "http://terminology.hl7.org/CodeSystem/adjudication",
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                        ]
                      },
                      "amount": {
                        "value": 0,
                        "currency": "SAR"
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                    },
                    {
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                      "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                      "code": "ins"
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                  ]
                }
              ],
              "name": "The Cooperative Company for Cooperative Insurance"
            }
          },
          {
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                  "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/coverage|1.0.0"
                ]
              },
              "identifier": [
                {
                  "system": "https://tawuniya.com.sa/memberid",
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                }
              ],
              "status": "active",
              "type": {
                "coding": [
                  {
                    "system": "http://nphies.sa/terminology/CodeSystem/coverage-type",
                    "code": "EHCPOL"
                  }
                ]
              },
              "policyHolder": {
                "reference": "https://tawuniya.com.sa/Organization/a2b692ab-c50e-489b-9fd5-789cfe8c31c6"
              },
              "subscriber": {
                "reference": "https://tawuniya.com.sa/Patient/97e55b48-c0d5-4282-ae81-e94e9f28164f"
              },
              "beneficiary": {
                "reference": "https://tawuniya.com.sa/Patient/11cef00c-9ad2-4c7a-bf9d-8f206df2c660"
              },
              "relationship": {
                "coding": [
                  {
                    "system": "http://terminology.hl7.org/CodeSystem/subscriber-relationship",
                    "code": "self",
                    "display": "self"
                  }
                ]
              },
              "payor": [
                {
                  "reference": "https://tawuniya.com.sa/Organization/530fc8e8-732e-45a7-90dd-7070e68f95db"
                }
              ],
              "class": [
                {
                  "type": {
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                      {
                        "system": "http://terminology.hl7.org/CodeSystem/coverage-class",
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                      }
                    ]
                  },
                  "value": "54633204",
                  "name": "Cordoba Green Educat    Basic"
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              ]
            }
          },
          {
            "fullUrl": "https://tawuniya.com.sa/Organization/a2b692ab-c50e-489b-9fd5-789cfe8c31c6",
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              "resourceType": "Organization",
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                "profile": [
                  "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/policyholder-organization|1.0.0"
                ]
              },
              "active": true,
              "name": "Policy Holder"
            }
          },
          {
            "fullUrl": "https://tawuniya.com.sa/Patient/97e55b48-c0d5-4282-ae81-e94e9f28164f",
            "resource": {
              "resourceType": "Patient",
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              },
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                  "url": "https://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-nationality",
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                    "coding": [
                      {
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                      }
                    ]
                  }
                },
                {
                  "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-patient-religion",
                  "valueCodeableConcept": {
                    "coding": [
                      {
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                    ]
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                },
                {
                  "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-occupation",
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                      {
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    },
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        ],
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        "type": [
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                "code": "prov"
              }
            ]
          }
        ],
        "name": "Al-Kholood Medical Company - AlHaj"
      }
    }
  ]
}

No stored-procedure executions recorded

Either the poll failed before reaching the database, or SQL capture is switched off in the Diagnostics configuration section.