Error Al-Kholood Medical Company - AlHaj claim-response

All traces
Trace
a4da1972-0a7d-4635-bf66-e510ac04947b
Started
2026-10-31 17:19:09.058 +03:00
Branch
Al-Kholood Medical Company - AlHaj (9)
Mode
Middleware
Service URL
https://nphies.careofme.net/api/v1/nphies/send
HTTP
200 in 1884 ms
Bundle / Request
335ef907-737f-4488-b9e1-4eae61cd760e / 975132
Parsed items
0
Total duration
1892 ms
Error
Cannot open database "NitcoSysLog" requested by the login. The login failed. Login failed for user 'NitcoWebcenter'.
Open raw Download 5,152 characters
{
  "resourceType": "Bundle",
  "id": "335ef907-737f-4488-b9e1-4eae61cd760e",
  "meta": {
    "profile": [
      "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/bundle|1.0.0"
    ]
  },
  "type": "message",
  "timestamp": "2026-10-31T17:19:09.05\u002B03:00",
  "entry": [
    {
      "fullUrl": "urn:uuid:bd802228-f2fa-4878-9ce0-47981183d557",
      "resource": {
        "resourceType": "MessageHeader",
        "id": "bd802228-f2fa-4878-9ce0-47981183d557",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/message-header|1.0.0"
          ]
        },
        "eventCoding": {
          "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
          "code": "poll-request"
        },
        "destination": [
          {
            "endpoint": "http://nphies.sa",
            "receiver": {
              "type": "Organization",
              "identifier": {
                "system": "http://nphies.sa/license/nphies",
                "value": "NPHIES"
              }
            }
          }
        ],
        "sender": {
          "type": "Organization",
          "identifier": {
            "system": "http://nphies.sa/license/provider-license",
            "value": "10000300062591"
          }
        },
        "source": {
          "endpoint": "http://nphies.sa/license/provider-license/10000300062591"
        },
        "focus": [
          {
            "reference": "http://www.ALKholood.com/Task/975132"
          }
        ]
      }
    },
    {
      "fullUrl": "http://www.ALKholood.com/Task/975132",
      "resource": {
        "resourceType": "Task",
        "id": "975132",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/task|1.0.0"
          ]
        },
        "identifier": [
          {
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            "system": "http://www.ALKholood.com/Task",
            "value": "PlReq_920261031171909"
          }
        ],
        "status": "requested",
        "intent": "order",
        "priority": "stat",
        "code": {
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              "code": "poll"
            }
          ]
        },
        "authoredOn": "2026-09-30",
        "lastModified": "2026-10-31",
        "requester": {
          "reference": "Organization/9"
        },
        "owner": {
          "identifier": {
            "system": "http://nphies.sa/license/nphies",
            "value": "NPHIES"
          }
        },
        "input": [
          {
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                {
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                  "code": "include-message-type"
                }
              ]
            },
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          },
          {
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              "coding": [
                {
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                  "code": "period"
                }
              ]
            },
            "valuePeriod": {
              "start": "2026-09-30T00:00:00.000\u002B03:00",
              "end": "2026-10-31T23:59:59.999\u002B03:00"
            }
          },
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                  "code": "count"
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            "valuePositiveInt": 10
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      }
    },
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      "fullUrl": "http://www.ALKholood.com/Organization/9",
      "resource": {
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        "id": "9",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/provider-organization|1.0.0"
          ]
        },
        "extension": [
          {
            "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-provider-type",
            "valueCodeableConcept": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/provider-type",
                  "code": "5",
                  "display": "Clinic"
                }
              ]
            }
          }
        ],
        "identifier": [
          {
            "use": "official",
            "system": "http://nphies.sa/license/provider-license",
            "value": "10000300062591"
          }
        ],
        "active": true,
        "type": [
          {
            "coding": [
              {
                "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                "code": "prov"
              }
            ]
          }
        ],
        "name": "Al-Kholood Medical Company - AlHaj"
      }
    }
  ]
}

The middleware wrapper exactly as posted. MessageBody is elided because it is only base64 of the FHIR bundle on the Request tab.

Open raw Download 271 characters
{
  "Credentials": {
    "user": "TEMP-NNIC-PROV",
    "password": "TEMP-NNIC-PROV",
    "providerno": "10000300062591"
  },
  "MessageBody": "\u003Cbase64 of the FHIR bundle omitted \u2014 3840 chars\u003E",
  "BundleID": "335ef907-737f-4488-b9e1-4eae61cd760e"
}
Open raw Download 368,779 characters
{
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  "id": "e15e9ffe-a1af-421f-855d-3fea9b61251e",
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    ]
  },
  "type": "message",
  "timestamp": "2026-10-31T17:19:10.663\u002B03:00",
  "entry": [
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              "system": "http://nphies.sa/terminology/CodeSystem/meta-tags",
              "code": "queued-messages"
            }
          ]
        },
        "eventCoding": {
          "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
          "code": "poll-response"
        },
        "destination": [
          {
            "endpoint": "http://nphies.sa/license/provider-license/10000300062591",
            "receiver": {
              "type": "Organization",
              "identifier": {
                "system": "http://nphies.sa/license/provider-license",
                "value": "10000300062591"
              }
            }
          }
        ],
        "sender": {
          "type": "Organization",
          "identifier": {
            "system": "http://nphies.sa/license/nphies",
            "value": "NPHIES"
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        },
        "source": {
          "endpoint": "http://nphies.sa/"
        },
        "response": {
          "identifier": "bd802228-f2fa-4878-9ce0-47981183d557",
          "code": "ok"
        }
      }
    },
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      "fullUrl": "http://nphies.sa/Task/c8c6619f-13f3-4ff6-a273-dae29e878811",
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        "id": "c8c6619f-13f3-4ff6-a273-dae29e878811",
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            {
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              "display": "NPHIES generated"
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        "identifier": [
          {
            "system": "http://www.ALKholood.com/Task",
            "value": "518"
          }
        ],
        "status": "completed",
        "intent": "order",
        "priority": "stat",
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        "lastModified": "2026-10-31",
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          "identifier": {
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            "value": "NPHIES"
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        },
        "input": [
          {
            "type": {
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                {
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              ]
            },
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          },
          {
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              "coding": [
                {
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                {
                  "system": "http://nphies.sa/terminology/ValueSet/task-output-type",
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        },
        "type": "message",
        "timestamp": "2026-10-22T11:31:02.446\u002B03:00",
        "entry": [
          {
            "fullUrl": "http://globemedsaudi.com/MessageHeader/91398313-5df4-2ae9-8a5d-d0193e035e1c",
            "resource": {
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              },
              "eventCoding": {
                "system": "http://nphies.sa/terminology/CodeSystem/ksa-message-events",
                "code": "claim-response"
              },
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                {
                  "endpoint": "http://nphies.sa/license/provider-license/10000300062591",
                  "receiver": {
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                    "identifier": {
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                      "value": "10000300062591"
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              ],
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                "identifier": {
                  "system": "http://nphies.sa/license/payer-license",
                  "value": "7001463160"
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              "source": {
                "endpoint": "http://nphies.sa/license/payer-license/7001463160"
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              "response": {
                "identifier": "39ec77f7-9205-47c5-bd75-976f61e23e1d",
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          },
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            "fullUrl": "http://globemedsaudi.com/ClaimResponse/168412",
            "resource": {
              "resourceType": "ClaimResponse",
              "id": "168412",
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                {
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                  "valueCodeableConcept": {
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                  "value": "147710416"
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              "type": {
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              "patient": {
                "reference": "http://globemedsaudi.com/Patient/436288"
              },
              "created": "2026-10-22",
              "insurer": {
                "reference": "http://globemedsaudi.com/Organization/436290"
              },
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                "reference": "http://globemedsaudi.com/Organization/436289"
              },
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                "identifier": {
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              },
              "outcome": "complete",
              "payeeType": {
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                    {
                      "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-patientInvoice",
                      "valueIdentifier": {
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                  ],
                  "itemSequence": 1,
                  "adjudication": [
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                        "currency": "SAR"
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                    {
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                    {
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                      "amount": {
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                        "currency": "SAR"
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                    },
                    {
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                            "system": "http://terminology.hl7.org/CodeSystem/adjudication",
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                      },
                      "amount": {
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                        "currency": "SAR"
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                    },
                    {
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                    {
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                    },
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              "type": [
                {
                  "coding": [
                    {
                      "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                      "code": "prov"
                    }
                  ]
                }
              ]
            }
          },
          {
            "fullUrl": "http://globemedsaudi.com/Organization/438664",
            "resource": {
              "resourceType": "Organization",
              "id": "438664",
              "meta": {
                "profile": [
                  "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/insurer-organization|1.0.0"
                ]
              },
              "identifier": [
                {
                  "system": "http://nphies.sa/license/payer-license",
                  "value": "7001549059"
                }
              ],
              "active": true,
              "type": [
                {
                  "coding": [
                    {
                      "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                      "code": "ins"
                    }
                  ]
                }
              ]
            }
          },
          {
            "fullUrl": "http://globemedsaudi.com/Organization/438665",
            "resource": {
              "resourceType": "Organization",
              "id": "438665",
              "meta": {
                "profile": [
                  "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/policyholder-organization|1.0.0"
                ]
              },
              "identifier": [
                {
                  "system": "http://nphies.sa/license/organization-license",
                  "value": "2543082"
                }
              ],
              "active": true,
              "name": "SME-2543082"
            }
          }
        ]
      }
    },
    {
      "fullUrl": "http://www.ALKholood.com/Organization/9",
      "resource": {
        "resourceType": "Organization",
        "id": "9",
        "meta": {
          "profile": [
            "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/provider-organization|1.0.0"
          ]
        },
        "extension": [
          {
            "url": "http://nphies.sa/fhir/ksa/nphies-fs/StructureDefinition/extension-provider-type",
            "valueCodeableConcept": {
              "coding": [
                {
                  "system": "http://nphies.sa/terminology/CodeSystem/provider-type",
                  "code": "5",
                  "display": "Clinic"
                }
              ]
            }
          }
        ],
        "identifier": [
          {
            "use": "official",
            "system": "http://nphies.sa/license/provider-license",
            "value": "10000300062591"
          }
        ],
        "active": true,
        "type": [
          {
            "coding": [
              {
                "system": "http://nphies.sa/terminology/CodeSystem/organization-type",
                "code": "prov"
              }
            ]
          }
        ],
        "name": "Al-Kholood Medical Company - AlHaj"
      }
    }
  ]
}

No stored-procedure executions recorded

Either the poll failed before reaching the database, or SQL capture is switched off in the Diagnostics configuration section.